My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.
I visited this dealership to purchase a new 2018 Honda Civic. The salesman who helped me (Reynaldo Guzman) was affable and polite, and did not attempt to oversell me on anything. The test drive was straightforward, and I was able to get a good deal and drive home with the car on the same day. However, my advice is to visit on a day off or when you have a flexible schedule, as they were quite busy and were apparently understaffed. This wasn't a pressing issue for me, but should be a point to consider for people who want to visit for a consultation and may not be able to readjust their schedules accordingly. Overall, very satisfied with my experience!
Fantastic car dealer, Luke was great. Price was so low I thought it could be a scam but was ecstatic when I learned how transparent they are. They did a full inspection before I submitted the final payment and took care of much more than I anticipated.
I bought a 2013 Toyota Avalon Hybrid it was in GREAT condition and below blue book Drives great and look great inside and out. Paul is a great salesman. I had no complaints. I would recomment this place for the best prices and great looking used cars.
I was in need for a 7 or 8 sitter car. After visiting several auto dealers and test driving several cars including Cadillac, Infiniti Qx 80 and Lexus 460, i was extremely happy with my experience at Ben Auto. From the time i met Henry and Paul, they came across as genuine and did not have the use car dealer attitude. Because they are a smaller dealer, i had to pay extra 0.5% interest taking my rate to 2.7 % instead of 2.2 i could have had with franchise dealers. I will urge anyone looking for outstanding customer service and quality cars to first stop at Ben AutoHaus. I wish i could only express the joy of my family filling up the car when we go out and my wife will not driving second car should we choose to go out. BEN AUTO HAUS IS THE BEST!!! THEY ROCK!!!
Jacob was very professional throughout the entire process. We worked out most of the details via email and just showed up to sign the paperwork. Jacob was very knowledgeable with all the technology inside the car, and he took the time to explain everything during the test-drive, as well as after the purchase. Our car had a scratch and he took ownership to get it 'take care of.'
I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
He was a miracle worker and we were blessed for his help
by Joel Langrine from DealerRater.com
December 5, 2018
The dealer that I have was the best one I???ve ever dealt with. He helped my family in getting our new car but he insisted that we did all the heavy lifting when really it was him. I was blessed to meet him and thankful for all the work he has done in order to get our new car. He deserves the best and I wish more people meet this fellow. Anyways thanks for what you have done and making things possible. God bless you and your family and have a happy Christmas and a happy new year!. Thanks Oscar Cantarero.
The first time we arrived at the dealership, my family and I met Jorge. He took us around to view different vehicles and explained the differences between the various models/packages. He was extremely helpful, friendly and patient with us during the process.
The next time we went back to the dealership we were assigned to Randy, because Jorge was out unfortunately due to a family emergency. We were welcomed immediately with a friendly smile and helpful attitude. My wife and I were walked through all the options available with an extremely transparent offering. There was absolutely zero pressure in making our decision and we felt very satisfied with our purchase of a new Outback in the color and options we wanted. Randy has a wonderfully positive attitude and exemplifies customer satisfaction with focused individual attention to the greatest importance.
Thanks again for an incredible buying experience to all staff at Subaru Orange Coast. We have already passed along contact information to our friends and family looking to replace their current vehicles. We are now proud owners of a Subaru and thrilled to be a part of the family. Subaru Orange Coast has undoubtedly shown us the Subaru Love Promise.
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