Sales lady was very personable, not pushy and listened to my needs and wants. I was in and out in 2 hours and felt quite comfortable with finance manager as well. He took his time with me to explain everything and answer my questions. I love my new vehicle and am very happy with the deal that I was able to get. I won't go anywhere else :)
Honda builds cars built to last, but not perfect.
by FrankLS3 from Passaic, NJ
January 1, 2019
In the summer of 2017, got a 2012 Honda Accord with low miles (only one previous owner) at a good price. Many friends (some Honda loyalists) told me to go with a Honda for my next used car purchase. So far so good except for two items. One, the Takata air bag recall that most people already know about. Thankfully, the service appointment to replace it was a short one. Second, and this has happened twice so far...the driver's visor (with vanity mirror) to shield the sun has twice fallen out of place despite limited and gentle usage. It was able to be fixed both times, but this is not in keeping with the usual fit and finish one would expect from a Honda. Other than that, however, no further complaints.
I'm telling you what I've never seen a dealership quite like this one. I've never, I'm telling you what, that is good.
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
Out of the way from Lancaster but worth every mile!
I searched all over and via the Internet and couldn’t find a better deal! Everyone at the dealer was personable and our salesperson Dave was knowledgeable and easy to work with.
I wouldn’t hesitate for an instant to send everyone I know to Sunbury Motor Company.
Excellent Make, very long running vehicle
by ExtDave from Freeburg, PA
January 2, 2019
Excellent product. Perfect look, fit, room and fuel mileage. AWD is great in the snow. heated leather seats are also great for super cold mornings. this is my first Honda and I will buy more
Great service, nice staff who greeted is at the door. Staff was familiar with inventory and features of vehicles, and easily able to get vehicles from nearby dealers. Good financing staff who were very friendly and gave NO PRESSURE. Legitimately interested in our satisfaction and got us the best deal possible.
I’ve had the car since early Dec, 2018
by Finnsgma from Huntley, Il
December 26, 2018
So far it’s a wonderful car. I replaced a 2004 CRV that I had purchased new. If this car performs as well as the CRV - I’ll be delighted. I had a Honda for 14 years and it was the best car I’ve ever owned.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
Thoughts on a nice 2012 Honda CRV
by Alex N. from Chandler, Arizona
January 14, 2019
If kept in like-new condition, you simply can't beat it for an economical option. The comfort and convenience, for the price, is outstanding not to mention the resale value!
The staff at Fairfield (especially Tim) have been honest and showed interest in our needs. Their service department is always pleasant even when we could tell they are very busy.
haven't had it long but like my 2017 CRV
by kokomcc from Raleigh, NC
January 7, 2019
Got an 2017 CRV EX AWD used with 22k miles CPO. As with a lot of Hondas there is some road noise, but it helps my son sleep, so it's not a big problem for me. I have had a little issue with the screen connecting during cloudy/stormy weather but it's been fine lately. Will see how it does on my next upcoming trips. I am enjoying the saftey alerts like lane assistance and the Apple Car Play feature is very nice! I bought this car for its reliability and hope it keeps is value as most Hondas do. I plan to keep it for a very long time unless I have another kiddo and feel otherwise :)
Kory seems like a good guy. But I was really surprised how little Fairfield was to work with me on price / financing / etc.... considering my family has bought a few cars there and I know people in the area. Mind you, per KBB we got a fair deal on the 2015 Pilot. Hopefully it lasts us! But most of all I was very disappointed in the fact we got one key and that was not disclosed to me ahead of time: We need at least 2 keys and would prefer an additional valet key. But 2 keys is standard and I think it was intentionally kept from us. I would very much appreciate a $200 refund so I can have keys made.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
The staff at Fairfield is always pleasant and welcoming. The service center is always good with giving an accurate estimate of completion time and cost as well.
Good Car no problems overall
by curtis317 from Monticello, MN
December 11, 2018
This car is really pretty good for the time frame it was built. It has two 12v connections and an Aux connection. I use them all and have a splitter used also. So I guess I need another 12v connection. Overall I really like the car but the drivers door handle has deteriorated and looks really bad. On the Forums it confirms that this is a common problem.
Awesome Experience in Service-Sales a different story
by NICHOLAS.PAGLIARO524 from DealerRater.com
December 1, 2018
Service Department is awesome. Sales Department was terrible. I ended up purchasing a Pilot Elite at Faulkner due to Sales person perception that I wasnt buying. Lost a sale but gained a service customer.
by Admitter from Brooklyn NY
January 12, 2019
The best car i have ever had.
Never gave me any trouble.
Loved it. I strongly recommend this car.
Its cheap and very spacious. Runs smooth and good on gas.
Friendly, detail informed about car problems. Easy to schedule . But responding phone call was a big delay. Good services. Nice locations. Shuttle service to mall
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
Like a lot of people buying a car is not at the top of our list of fun things to do, but Rob and the staff at Fairfield make it as easy as possible. This is our second car purchase from Fairfield Honda and Rob Olmo helpled us out on both of our purchases.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
we had a slow leak for over a week. low tire pressure would come one, we would add air and then recalibrate. I called early Tuesday morning and said this was the only day I had off and they had me in at 2:30 same day. Within an hour the tire was fixed and we were happily on our way. The service guys are always pleasant and informative about what is occurring.
Very comfortable and sporty car
by Ryan Simpson from Elgin Oregon
December 26, 2018
This car really impressed me with its power and fuel economy. The paddle shift is fun to use and the leather interior is top of the line. Very nice car for the money.
Professional service technicians and friendly and knowledge service writers. Work was done in a timely manner and done correctly the first time. Strongly recommend Fairfield Honda and any of the auto groups.
A great vehicle you will be PROUD to own!
by Colleen B from Erlanger
September 12, 2017
This vehicle is Reliable, in Great Condition, AND has been meticulously Cared for! It will be a super vehicle for you to enjoy for years to come!
Dealt with Kevin on a new Tacoma ,he never pressured us and the service is great. The Toyota dealership is the cleanest around. We have dealt with other Toyota dealerships in the past but we will come back here again?!
Brake failure almost got me killed!
by Eileen from Boynton Beach, Florida
January 10, 2019
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
Sales and service department a little disconnected
by Jim from DealerRater.com
December 5, 2018
Salesperson (Travis) was great: friendly, responsive to messages, and right to the point with no unnecessary back and forth on pricing. Easiest and most stress free purchase from a dealer that I've ever had. Service department was the opposite, I was pretty dissatisfied. Impossible to make an appointment within a reasonable amount of time which left me covering the entire cost to fix some minor issues myself that would have otherwise been converted under warranty -- had I been able to get the car in to them to have them work on it in a reasonable amount of time. Lack of after-the-sale service ruined an otherwise positive experience for me at this dealership.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
Went to Fairfield CDJR in Danville shopping for a Rubicon. The staff seemed very knowledgeable and welcoming. I would definitely recommend this dealership looking for a Jeep!
An excellent ride.
by GARY from HAYS
December 23, 2018
This truck does it all. Provides space to hall a 4x8 sheet of plywood along with groceries and the dog. Very quiet with no rattles. Love it.
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