It started with Will sending me an email and he was with a customer when I got there. Kevin immediately s s flawlessly introduced himself and asked I???d we could look and tear drive till Will was free. Off we went! Getting back to the office Will was free and they both sat with me, were polite, extremely knowledgeable and courteous! I never felt rushed and we were able to agree on what I wanted, what I was comfortable spending and because of the incoming rain, set me up for Monday to get the car detailed! They both called me the next day to see if I had any questions, concerns or needs. They made me feel important and part Of the family!! They are simply the BEST!!!! Chris in finance was super cool and not pushy. I told him my budget and thankfully due to his hard work, I left with my 2018 Honda CR-V happy about the choice but impressed that these three young men were so wonderful!! Eriously recommend them any day!!
If you want an easy and honest experience at a dealership definitely request Mr. David Craft at Patterson???s Auto Group. From the moment we called the store (due to living out of town) to making the deal he was 100% honest with us and made the decision???s very easy on us. We will definitely be using him from here on out.
Always a pleasure to deal with Joey and Patterson Honda! Prompt and accurate replies to any question I have. Tony Neal and Levi McClanahan have got you covered in the sales department too! No hassles and no unpleasant surprises ever. Only straightforward honesty!
Both of the fellas that helped me purchase my car, had great attitudes, good salesmanship qualities and experience to help me settle with the choice I made. However there???s certain procedures that coincide with how a dealership is to be run, that I understand, however before I hear about a cars features and all the extra inventory a car has on it i???d like to be more impressed with the way it runs and how dependable it is over anything secondary. Beating around the bush is a quality I don???t personally enjoy but either way they were both a thumbs up from me!
Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
Kevin greeted me just after I dropped my 10 year old Honda off for service. I let him know my goals and needs for a new car. He was helpful and personable, I did not feel pressured to buy, yet felt he was helpful in making the decision easier. He went so far as to help me test drive a car I had my eye on at a differing Patterson dealership, He went with me to show my husband three different cars. I feel he truely wanted to help me get in the car that is right for our needs. I decided, in the end, to go with a Honda. Honda???s are very reliable. The negotiation process was reasonable and fairly quick, because Kevin took time to understand our needs. I would certainly recommend Kevin to others who are looking to buy!
Experience was great!! They gave me a great deal on the vehicle purchase. The staff was friendly and helpful throughout the whole purchase. They gave me space when I needed to think about the numbers provided.
Can just say all Great Things about Everyone. Sales department listened to me , and worked with me. F&I worked with me on things I needed at a Great price. Mrs Patterson had car set up when we arrived at front door for a quick test of drive so my wife could get a feel for the car. THANKS AGAIN. 1st New Dodge is a Great one.....
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