Honest and Good Customer Service
November 6, 2018
Susan is a sweet, honest and respectful lady that will tell you what you need in looking for a pre-owned used car. I went to their dealership looking for an SUV for my Wife and right off the bat she ask if I wanted to test drive the car I was looking at in their lot which was the Lexus RX350. She handed me the keys and then I went to test drive it, came back test drove the other models of the Lexus Rx350 and same result for me their cars were excellent condition. So long story short I was not planning of buying my car from them right away because I was just shopping around but I felt the good hospitality and friendliness of Susan so I told her I did not have my money ready yet until the next day. She had reserved the car for me the same day got my pre-approval letter to pick up the car on Sunday. It was that easy and I did not have to drive back 70 miles away from my home just to get the car because we were visiting a family member around the area anyways. Thank you Susan for your honesty, sweet and friendly approach in making our buying experience easy. Thanks also to JR the general manager. I will definitely check you guys out again for my next car in the next few years.