We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
Screwed up security electronics
by Jim Rawlins from Baton Rouge LA
August 3, 2018
Really like my Hummer with the exception of several problems. Had a belated recall on wiring harness in GM mechanics did everything including replacing complete A/C system and still didn’t correct problem. A non GM repair shop found problem was a corroded fuse holder.
Now have a problem with security headlights coming on and can’t be started. Last item as related to complaints is non detectable on diagnostic testing equipment so the sky’s the limit for repair costs. Is this supposed to be acceptable’’
Third car I've bought from these guys, good quality cars and you can't beat the prices , the staff is great very accommodating !
Awesome vehicle I love my H2.
by GO BIG or go home from KETTERING, Ohio
December 28, 2018
Best vehicle I have ever owned. Love the Hummer H2. This is one solid vehicle. A 2004 no rust, looks like new. Incredible ride, not to mention one of the safest on the road. No one is going to intentionally mess with an H2. Unless they are stupid.
Have to thank the people at Luxury Imports alot. I saw a BMW X5 I was interested in at their lot, I went there the same day and talked with them and I actually ended up leaving with the car that same day. They went above and beyond to give me the absolute best deal they could for the car. I also have to thank them for helping me beyond what they had to. After having the car for a day I realized it had a coolant leak. I went back the next day and they were very nice about it and had the car fixed that same day for me and now I have no problems. I very much will be coming back in the future and I recommend you definitely checking them out!
Most comfortable vehicle with most features
by Jmon from Peoria, Az
November 28, 2018
Plenty of room, comfortable seats, drives nice, and overall looks amazing. Gas gets sucked up but as long as I try to use highways, it's good.
No pressure, honest, professional, over all a Great experience in purchasing a vehicle.! Tyvm Ray and Dave you have made this a positive car buying experience for me and I will be sure to pass it along.
Luxury and fun in one!
by LadyDi from Knoxville, TN
October 24, 2018
Will go anywhere and the best trip we had so far was driving on the beach in the Outer Banks with the sunroof open and the passengers hanging out the top...best time!
Although the primary car I was interested in was in the process of being sold when I arrived, I received great customer service as I looked at another car.
Incredible off-road and for snow covered roads
by aboatrguy from Portland, OR
December 2, 2018
Very well mannered off road vehicle that handles wet and snowy conditions with confidence. It is a well engineered machine for these conditions, but lacking a little quality in the interior. I owned them from new and after owning many other vehicles, came back for a third. Luckily found a garage queen and quite happy
Recently bought a 2011 Toyota Camry and was thrilled with the car and buying experience! Attentive staff who knew how to help me narrow down the selection of cars to what would best fit my needs and budget. Will definitely be back in the future!
by CHRISTIANO from LAS VEGAS, NV
March 12, 2012
Anyone can spend the money to customize their truck and make it a head turner, but if you really want to separate yourself from the myriads of others - the H3T is the way to go.
I couldn’t be happier with my experience. Cincinnati Automotive Group’s staff is friendly, knowledgeable and I did not feel pressured at all. Shopping for a car can often be a stressful event but not with them. I highly recommend CAG !
H3T ok for the money.
by Cesar. from Dallas
November 22, 2011
Sturdy,reliable,suprisingly responsive engine,though a V6 would be better.If I could add something Iwould: have storgae compartments under the rear seat.Fix the plastic molding of the lower driver seat by where the seat controls are located.
We had a really good experience with CAG - they were patient while I tried to make up my mind between several cars and they took great care of us during the finance process. Would go there again for sure.
by Bryan Shi from Warner Robins,Ga
September 21, 2018
This SUV met all my needs, power beauty and reliability. I would recommend this SUV to anyone. Long trips or going mudding its awesome. I love it
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Hummer is a great vehicle
by Cindyjo from Jacksonville Fl
October 3, 2018
Love a Hummer. Great for towing and comfortably seating 5 people in an H3. Feel safe with all the extras... great SUV to take you hunting but still great for travel.
I just want to say my experience with this dealership was great I have bought a total of four cars at this dealership my last three have been done through Jay Unger he is very professional and always helpful he is not pushy ands helps get the deal that fits your needs I highly recommend Jay. Tim Heizer
A vehicle that fits my personality!
by Bway! from Clinton, MD
July 23, 2018
My Dream vehicle, a cross between power and luxury. Great truck that handle well on rough terrain; DMV roads. LOL! Not the best as far as gas is concerned, but life is full of sacrifices.
can't say about the buying process nor anything referencing repair work...was not my experience. Only looking at a car from an online search. Clean enough facility and initially pleasant customer service. Again only limited interactions since the vehicle I was looking at wasn't what I wanted.
by Dave from Orlando
July 24, 2018
Extremely dependable and plenty of room for the entire family. Looks very strong and I get lots of compliments. Other than the fuel mileage A nearly perfect sport utility.
Bought a 2006 Hyundai Sonata in 2014. In 2016 car was totaled. Insurance devalued car because it had previous damage to the frame ( not disclosed at purchase) Be sure and get Carfax... don't let them talk you out of it.
I absolutely loved this car!
by Hummee Fan from Mandeville, La
January 9, 2019
Despite having had so many issues when I first owned it due to the previous owner not having kept maintenance up and ignored every recall!! I took care of everything, and once I did this car has gotten me through everything, like any car, maintenance is key, in time you get to know what to look out for and who to trust working on it and the Co-Hummer fans in the country are super helpful, this car is awesome and while I still have it I wish I could afford 2 cars and would absolutely hold on to it forever! It's a safe and comfortable heavy duty fun car!
I bought a car from Phil. First I called in and he answered my questions at the same time he was multi-tasking and busy with customers at his desk. He was very forward with me and up front regarding my questions; which I like. Great help and we really like our new car. I totally recommend.
For the person who complained that Phil was more interested in walk-Ins; you need to put yourself in a car sales reps shoes and someone who is multi-tasking. I would imagine a high percentage of those who call in are not serious about buying a car. If you were serious you would of been proactive and went onsite to talk to Phil or ask another sales person for help.
this is great 4x4 suv
by vince from daytona ,fl
May 21, 2018
great for towing boat or any trailer,also great family suv with lot of potential,love this truck,i'm gonna miss it,super quality drive train and interior(good material on seats)
I purchased a car here not too long ago and would recommend VIP auto sales to anyone looking for a good quality used car at a fair price. The salesmen are knowledgeable and easy to work with. I had a car to trade in that had a flat tire and the salesmen drove my car to me while I was at work and changed my tire on the trade in and drove it back. They are more than willing to help you in any way possible. This was an easy 5 stars
Love my H3!
by Todd from Tucson, AZ
January 2, 2019
I was searching for a multi-use vehicle that I could drive daily, but still take out into the desert off-roading. I narrowed my search and decided that the Hummer H3 met all of my criteria for the best value. I have been very happy with its durability and ruggedness off-road. Plus, it is actually a fun vehicle to drive on the road. Sitting up high in a heavy vehicle, you feel safer. The gas mileage is not the best (I am averaging 16.5 mpg in city/highway driving) but I didn't buy it to save gas. I am very happy with my H3 and finally have a car that is FUN to drive.
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