Derek and Gustavo were both great! I ended up working mostly with Derek. He was very knowledgeable and answered all of my questions. The sales process went extremely smooth. I found the vehicle on Cars.com, test drove, and made my purchase all within a week. The facility was nice, as well! I highly recommend this dealership!
My husband and I spent several days getting bullied and hoodwinked into prices that were well above what they should have been. We finally stopped by Hertz and were pleasantly surprised by the helpful but laid back staff and the low no hassle prices. We must have test driven 7 different cars and the dealer was eager to keep trying until we found the one we loved. I wish I had learned about Hertz alot sooner!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I am very impressed with their timely response and the information Carlos has provided including the additional pictures, available extended warranty, finance etc. I have not purchased a vehicle from this dealer but so far, I am very impressed with their service and I am planning to stop by soon.
My sales person Anette was outstanding and extremely helpful in the entire process. Showed me the car fax prior to me even asking to see it. Also, wasn’t pushy at all as many car salesmen are. Would recommend them to other looking for a car.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
So finally we bought 2018 Jeep Grand Cherokee Summit. I've been to 10 different jeep dealers in Chicagoland and got no where with advertised price, instead got poor service and left with frustrations. Finally my frustration ended with positive experience at Larry Roesch Jeep. I purchased a SUV one step better than what was looking for.(Jeep High Altitude to Jeep Summit) Sales Person Louie Zaino was strait forward, prompt, friendly and listen to all my needs and budget. Louie and manager Chandra made our purchase process easy without lots of BS. Good Job.Louie & Chandra. Thank You.
This is a great place! I needed a commercial truck, and after a lot of searching I found G Motorcars had two units that met my needs...so I had a choice. How great is that? They were easy to deal with, I saw other trucks with more miles and more money, but spent less and got less miles & more equipment here. This is the place to shop for your next car or truck.
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
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