I drove down from Vermont to purchase a 2015 VW Beetle. The car was in showroom condition, Jonathan was knowledgeable, professional, and a pleasure to work with. The sales process was handled quickly and I was soon headed back to Vermont. Great price!
No comparison to going into a new car dealership. I will return for my next car.
Great service and salemen! Best place to buy a car
by Regina S from Amesbury, Ma
August 31, 2016
I spent weeks trying to find a newer car with a great price. I found this place and they had just what I was looking for. My fiancé and I showed up and looked around the lot. The salesmen Arthur and Jonathan were patient and answered every question we had. It felt like we were friends for years. The buying process was a breeze and we are completely satisfied. Definitely will be going here again and telling everyone we know about Hertz Car Sales in Lynn!
I purchased a Kia Sedona which was priced well below the dealers I looked at for similar miles and exact same features and color.
Barry was my sales rep and was very helpful, knowledgeable and seemed to just want to make me happy and not sell me like some of the dealerships do.
I was happy to not get the runaround on financing. I went in with pre-approval from my credit union and Hertz did better on the interest rate than my credit union which is excellent. None of the typical "what do you want to pay per month" then you end up with a higher interest rate and longer term. None of that.
I looked at the Kia on a Thursday night, did the paperwork (they stayed after closing to get it done - most dealers will use the closing deadline to pressure you into a deal that is not right for you) and then picked up the just cleaned and gassed up van on Friday afternoon.
I will go back to them for future purchases without hesitation. The prices are right and they don't use high pressure sales tactics.
I purchased a car in cash from this dealership on a Thursday. Buying process was quick and painless and the car was a good deal. Sales rep Jonathan was helpful. My only issues with the transaction was the time it took to receive the car. There was a scratch on the hood they were paying to fix. I was told the car would be ready in 3-5 days. On Monday I called the insurance company to let them know the dealership will be handling the new plates, and ended the day with two cars on my insurance (old and new one I didn't have yet). Every day that week after Monday I was told the car would be ready the next day. I work an overnight shift and it's tough to schedule times for these sorts of things. I need to plan my days for errands during normal daylight hours. I also needed to make sure a family member or a friend is available to drive me 45 minutes to the dealership each day they said it was going to be ready. Eventually Friday hits and the body shop is closed, they still have the finished car, and they will be closed both days over the weekend. So now I have payed a week of insurance for a Car I don't have, I have cleared my schedule and inconvenienced family/friends for nearly a week of wait it may be done tomorrow.
We may have worked out a way to get the car over the weekend with a new key needing to be made. It's unfortunate that it had to come to this though. I only took a star off the overall rating for this miscommunication but if it takes any longer to receive the car I will being taking more stars off. I would also recommend anyone in a hurry to get their new car be very upfront about that need when buying the car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
This was a great experience for me. James was my salesman, he went above and beyond his job title. the dealership has great cars and doesn't try to take advantage of you. I recommend any one looking for a car to buy here.
Anna made a difficult deal relatively painless. She worked hard to make it happen and came in on her day off to meet with me. She addressed all of my concerns and was able to mediate a successful closing. Strongly recommend her!
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