GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
Very helpful when it comes to making the customer happy . Adrian Luna made me feel like I was his #1 customer he was never distracted he made it his goal to make sure I was taken care of. Very knowledgeable ,and honest too if he was unsure of something he was straight forward about it and assured me that we would find out answer together I like that open communication because I felt like I could trust him with everything . I was right too he stayed focused and met all my needs as well it's people like him that makes you want to buy the car because of the quality of service that you received when you reached out for assistance.
sold me car with no spare tire. Once they finally agreed to give me a spare, service department doesn't answer phone or call back when you leave message.
This dealership seems overwhelmed, understaffed.
I have bad credit but Mike was able to get me approved. Very helpful guy made it all quick and simple. My credit is going up now thanks to Mike getting it done! Will be purchasing my wife a car from him very soon. Recommend to anyone in need of a vehicle.
I walked into the dealership and no one was on the sales floor. I was passed several times with no greeting by who I thought were salesmen since they were wearing the polo shirt with their insignia and they just went to their office. I waited for ten minutes and decided to leave. Guess they didn't want to sell me a car today.
I walked in and George asked if I needed help. I asked him what I was looking for and I found the RX350 I wanted. He made the process easy and painless. All questions answered up front. He did what he said he would do. Took my car back for the detail and my day light went out a day after purchased. THEY FIXED IT. David in service was professional and completed the work on time. I'm very happy with my experience. Ask for George in sales or David in Service.
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