I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
Steve Compton! Thank you so much for working with us! We had a wonderful experience and are in love with our new vehicle! You are awesome! Such a joy to work with! Will definitely reccomend to others! Thank you, The Duncan's
Ms Rose Marie and Winston are awesome people they worked with me when I didn't have full payment great used n new cars I recommen anyone to this place never experience this kind of respect and courtesy from all they deserve all stars
Doe was a great help to me in locating the best type of car for my 16 year old daughter. While we didn’t buy while we were there, we’re keeping in touch in case something comes in. Thank you for your patience with us and our picky car buying habits!
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