Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
Awesome service from Brandon at Escondido Hyundai!
by Dan T from ESCONDIDO
July 22, 2018
We walked into Escondido Hyundai "just looking", and walked out with a brand new Tucson, thanks much to the help of Brandon. He was friendly, helpful, amusing(!) and an all around great salesperson. This is the second vehicle we purchased from Escondido Hyundai, and we will definitely return for a third when the time comes!
Mark was my salesperson. He was knowledgeable and did not give me the "car salesman" feeling. He listens and pays attention to your remarks. I was very satisfied with the buying experience. Hertz gives great deals on those used cars, I did not even negotiate. The facility is comfortable but looks like a trailer with AC that does not need to be blasting! While the finance guy (bought my car cash) was very nice and courteous, the buying process could be shorter. Although this is not due to Hertz's financial service, but to the number of documents we have to sign. I have to point out that it was much faster at Hertz than at my previous dealership. So to conclude, go there, buy it, and drive home.
Today I bought my third car from Kip... Once again he has made the process not only easy, but enjoyable.
I contacted him yesterday and explained my situation, he immediately replied and said to meet him at the store at 10am.
By noon my wife and I were driving away in my new 2015 Scion TC (fully loaded with only 10k miles). Kip is not only the most honest dealer I've ever known, he is a great guy and a friend!
Thinks Kip and everyone at 5 Grand Autoland!
Have owned Hyundai's for 20 years. Had them serviced at Escondido Hyundai until their entire service team turned over and service was worse than horrible. So now I drive from Escondido to Temecula Hyundai and the last service on my 2014 Sonata Hybrid was a very pleasant experience. Steve Enrique's was my service consultant and took care of everything. We are a Hyundai family and will take our cars to Steve in Temecula.
To everyone at 5 Grand Autoland, I just wanted to drop you all a line and express my gratitude and appreciation for exemplary customer service and going above and beyond in making my car purchasing experience Incredible. Being in Sales for twenty plus years myself. I have just purchased a car from 5 Grand Autoland in the past week, and it was actually an amazing experience.Kip's goal, from the outset, was to serve: to find me the car I wanted at a price I could afford: no hype, no pressure, just personal, caring service. It almost seemed too good to be true, but everything Kip promised and more has been delivered. Kip was an amazingly professional and honest person to work with. I did not feel pressured to make a hasty purchase at all, as a matter of fact he directed me to several alternative vehicles that fit my budget and had the qualities that I was looking for. This dealership (5Grand AutoLand) definitely defies the high pressure sales environment stereotype that car dealerships. I would definitely recommend this dealership to anyone looking to purchase a car. Chris Sheffer
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