My initial experience in purchasing a used vehicle [truck] was excellent. It was not a high pressure sale......which was refreshing. Considering the overall experience, every aspect was professional and fair.
I went in looking for a used crv and ended up buying a new one. The price for the used crv was very fair but for just a little more a month I got a brand new vehicle. No high pressure sales here. Very relaxed sales staff and very knowledgeable. I don't usually have good things to say about car dealers but I have to admit it was a pleasure to buy a car here. If you need sales help talk to Richard or Mary.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
I just bought a car from Imperial Hyundai and I was very impressed with their customer service. They were very professional and the whole process was quick and easy. I would definitely recommend Imperial Hyundai.
Steve worked harder than any dealer we have worked with before. The staff was upfront and honest, but also willing to satisfy a customer when able.
As a new Hyundai buyer, we are excited to switch dealerships and work with fantastic people.
Thank you all for a great car buying experience.
We bought a brand new 2019 7-passenger Hyundai Santa Fe V6 w
by Ron from DealerRater.com
November 4, 2018
It was exactly what I was looking for I love the color I love that it has dual exhaust and all-wheel drive I had a 2004 Hyundai Santa Fe brand new I got 15 years out of it and traded it in for this one I've had it for 6 days now and completely satisfied with it it does everything I expect it would and my salesperson Ron Webb is a great guy I would have anybody see him he took care of every need that I had and then some went out of his way to take care of my needs very polite nice guy if anybody goes to buy a Hyundai I would suggest to go see Ron Webb the dealership itself was very good had no issues they took care of all of my problems also as soon as I went down there no waiting I hope whoever is reading this takes it seriously and have a great day
I purchased a car from Ron 8 months ago and I loved my car. Sadly I was in an accident and my car was a total loss. Ron was able to find me an upgraded version of my car for a few bucks less than I was paying for my base model.
So I sent my car into service because something had broke. The cost of the parts just weren???t worth the price and damages for how old my car was. Being stuck in a loan with my car already was stressful and with the help of Ron he was able to trade my car in and set me up with a brand new car all with reasonable payments and making sure I was happy and satisfied. Thank you so much for all your help
I had been trying to find a new car and was stuck in a loan on a car that was too much money to fix. Due to my credit situation i was having alot of trouble finding financing. Went to empire hyundai to check out a couple used cars and they actually ended up getting me approved for a brand new car. Walked in expecting to be disappointed (again) and ended up walking out happy with my brand new car. Highly recommend if you're having trouble getting financing and all the staff, especially my salesman Ronnie, were great to deal with
Ron was very helpful and had expertise in all areas whenever I had questions. He was professional and courteous and made me feel comfortable when making my deacison to buy the right car for me.
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