Kind, courteous, and straight forward. Rockland gave me the bottom line price, as well as the best price, from the very first inquiry over the phone with Trish, with absolutely no surprises when I walked in the door. And, it was by far the best price available, after lots of shopping around. Jeff and Fausto were wonderful, especially for my first car buying experience. Couldn't be happier with Rockland Hyundai.
I had the pleasure of working with Orlando Clarke yesterday. I wasn't sure as to what direction I was leaning towards debating between a sedan or an Suv. He was very patient with me and providing me with the best advice possible. Not only did he help me to find the perfect vehicle possible to fit my everyday needs he was also very informative and knowledgeable. I am a very proud Hyundai owner and I will refer all of my friends and family to this dealership. The entire staff from managers to finance is very friendly and so polite. Thank u Orlando u are truly amazing.
Just leased our second Tuscon with Rick. Of all the dealers I have dealt with though the years Rick Klien is the first that really listened to me and my wife and was willing to work with us on our schedule - no pressure. Great customer service.
We stopped in just to get a feel for the Kona and ended up leasing one on the spot. Our salesperson, Stephen, was friendly, helpful, and really answered all of our questions. Most importantly we feel that we got a great deal on a car with the features we were looking for. It is easy to drive and really comfortable. I would recommend it to anyone looking for a small SUV.
I needed my first oil change. I had a 9:00 and got early. They took my car at 8:15. The order was written up by 8:30 and I was on my way home by 9:05. I didn't even have time to finish a cup of coffee in the waiting room.
I worked with Rick Klein to lease my new 2019 Hyundai Sonata. Overall, he was outstanding for several reasons. First, he made an initial offer knowing I wasn't making a decision that day. He stuck to his word and didn't play games by promising me one thing and giving me something else (as I had experienced elsewhere). He was responsive to my e-mails. He followed up with me, but did not pressure me to do a deal. He explained the terms of the deal and the features of the car extremely well and thoroughly. Rick took the time to answer my questions (and I have many) and didn't make me feel like I was being rushed. His first offer (the same as the final offer) was very competitive and he didn't try to cheat me in any way. It was a pleasure dealing with Rick and I do recommend working with him if you are interested in purchasing or leasing a Hyundai. I am not easy to please and he exceeded my expectations.
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
This review is long over due. I leased a hynduaii Tucson from this dealership in August. Brian was the salesman who I dealt with directly and ultimately why I decided to lease through them. Service was great. No high pressure sales tactics. Straight forward conversation that was honest about what they could offer. After lease was complete he also gave direct contact info and chased on any pending docs or registrations. Was a very good experience and I???d recommend this dealership and Brian to anyone interested in a Hyundaii. will def be using Brian for any vehicles in the future.
I???m so happy I came here! Ray was the best salesman I have ever dealt with! He was straight forward. He was honest. No surprises on those hidden fees some dealers hit you with! He was knowledgeable about the car I wanted and did his absolute best to get me the best price possible! I recommend anyone that comes here to ask specifically for him! Hands down best experience/salesman ever! Thank you so much Ray Like
Tired of the overpriced dealers with little selection in the NY area, my husband and I drove 60miles south to NJ to check out the large selection of Hyundai Tucsons on the lot. Our salesman Max was extremely helpful and really worked with us to get us the best deal. The transaction was quick and easy. Thanks to all at Wayne Hyundai for making our buying experience a pleasant one. It was worth the drive!
I stepped in to the store and was greeted by a young man named Aaron Moreno. I was inquiring about renewing my lease or trading it in. When he was unsure he asked his manager Tristan George who was also just as friendly and helpful. I am seriously considering ending my lease with the Tucsan and starting a fresh one very soon but when I do I will be doing it from this location which was immensely better over all then my initial Hyundai location. I would absolutely recommend Aaron & Tristan to any other person looking for a speedy, reliable & friendly location. Definitely treated as tho they had your best interest at heart and not just their pocket.
When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
Iggi has proven to be a pleasure to work with in getting me into a new lease and the exact car I had in mind. Will continue to recommend Iggi and Paramus Hyundai to my friends and colleagues. Igg makes the car leasing process a cinch and helped to get me to the payment point I needed. Will continue to do business here.
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