The signage directing me where to go was not easily visible. Staff was very pleasant and helpful, especially because I wasn't sure how to use my Fidelity service benefit and Michael made it a smooth process. I thought oil changes were to happen every 3K miles but my sticker indicates nearly 5K. That concerns me, but I'll check my oil periodically to make sure its not too low.
Add hot tea or cocoa to the beverage station. Overall it was a good experience. I'll come again.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
Mike went above and beyond to give me a great price for my car to match my budget. Hands down one of the nicest and most professional car salesman I???ve talked to. He made the car buying process smooth and easy. i would definitely recommend him.
We went in to sign paperwork for my husband's recent car purchase and I left with a new car! The team was friendly and willingly to work with us. I didnt know what I wanted in a car and Xavier determined what was important to me and my family by asking questions and gave me car options. Make sure to go see Xavier, Roy and Kendall!
Xavier was the BEST ! I came in to look at a used 2015 model car and he got me into a brand new 2018 at a affordable rate . Xavier was easy to talk to and very relatable, he made me feel comfortable and not pressured at all . I felt like I was car shopping with one of my close friends , he was very honest . I highly recommend Xavier as your next car salesman. Thank you so much !!! I???m in love with my new car !
Our buying experience was easy and comprehensive at Hyundai of Cumming. Eric was knowledgeable, professional, and made both me and my husband feel comfortable with our decision. Since this was the third dealership of the day we were ready for someone to be upfront with us and that is exactly what we got. Thank you for the fabulous experience Hyundai of Cumming!
Got an appointment next day to see about a burning smell with my car. Turned out to be a plastic grocery bag on my exhaust. Received an emergency call about my son in law while there. They were very helpful in rushing my car, so I could get to hospital. Will do all future car service with Hyundai of Kennesaw. Very professional and efficient.
Went in to look at a used suv. Carlos was great to work with. He did not have all the answers to my questions, but went to find the answers very quickly so help with my decision to buy the vehicle. Left that afternoon with a new to me suv that fit all my needs and at a great price. I only wish Hyundai made a true off road capable suv, so when the time comes I can take my business to them again.
Great job Carlos!
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 1, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
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