Went to price a Sonata and left with perfect car and good pr
by Mhbmk2 from DealerRater.com
November 19, 2018
Gabe did a fantastic job of selling us on a new Sonata without being too aggressive, he made sure we were provided with options at various prices to get exactly what we wanted. Definitely recommend Gabe and this dealership
Made first contact on line. Everything went smoothly. No dickering over price. Well in line with kbb???s price. The whole process took less than 3 hours from entering the door to driving out in my new Sonata. Everyone was courteous, knowledgeable and helpful.
An excellent car buying experience with #1 Cochran Hyundai
by jamesbroderick22 from DealerRater.com
November 7, 2018
The whole experience with #1 Cochran Hyundai was extremely positive. Gabe McNeal was helpful and professional from the moment my family and I walked through the door. He was happy to answer any questions and make any accommodations needed, even outside of working hours. He did an excellent job matching what I needed and wanted with what was available. He is a great asset for the dealership to have, and I will certainly be back to purchase my next car with him. The car was spotless when I picked it up as well. The detailing crew did a great job getting it ready. All in all, it was a great experience from start to finish.
Purchased a 2015 Hyundai Genesis here. They were very prompt, accommodating, and great to work with. The follow-up and service has been excellent. I worked with JD Almonte and he was great, make sure to request him.
This place is great. Chris is knowledgeable and genuinely friendly guy, without being overbearing. He was quick to help out in any way he could and was patient with our numerous questions. I would recomend this sales team to anyone.
I was very pleased with Dale at the service counter. He kept me apprised of work being done and updated me on the time he estimated it would be completed. I asked a question about pairing my phone and he accompanied me to my vehicle to assist with that.
Overall a great experience. I got more in-depth information about the models I was considering. I got to test drive two different versions of the 2019 Kona and this helped with the decision to purchase. Very relaxed but efficient process. Chris and Taylor were very helpful with answering all of my questions and providing a variety of options to make my choices easier. Never felt pressured to make a decision I wasn't ready for or not informed about. Everything was up front and above board with no hidden agenda. Looking forward to driving the new vehicle and taking advantage of the great maintenance and service plan.
I went online to schedule an appointment to buy new tires. I submitted the request and got a confirmation number, but never got an email to confirm. Sent an email the next evening to service@cochran. I got an email from Amber Merola the next morning and she got things straightened out. My original request never got to the service department at Monroeville. It appears there is a problem with the Tire Finder website. When I got to the service center Bob Johnston took great care of me. The only complaint other than above, is that the tech who did my tires inflated them to 31psi and the tire sticker on my Santa Fe clearly says it should be 34psi.
I have been dealing with #1 Cochran Hyundai of South Hills for the past 13 years since I bought my 2005 Elantra. The car was the best I had ever owned for reliability and minimal maintenance. The service department - Mark, Scott and Jordan - always did a great job identifying problems and keeping the car on the road. This past week the car developed problems which no longer made it cost efficient. Not only was $2300 an unexpected expense for a 2005 vehicle but also purchasing another vehicle was not part of the budget plan.
Your team turned a potentially stressful and overwhelming problem into a very positive experience. Gabe, my sales person, was outstanding. What immediately impressed me was the personal interest he took in my situation. He spent the time explaining the options and prices for leasing vs. buying and worked diligently to find a car that best fit my needs and circumstances. Eronn, the manager, made any necessary concessions and adjustments to finalize the deal for me. And Josh brought it altogether painlessly on the financial end.
I love my Kona and am very happy with the #1 Cochran team that went above and beyond to make my car buying experience a pleasant one. I highly recommend #1 Cochran Hyundai of South Hills.
AS ALWAYS, EXCELLENT SERVICE FROM COCHRAN HYUNDAI!
by Shelly from Monroeville, Pennsylavania
October 16, 2018
Hit a pothole and DAMAGED my right tire. As always, quick response from Hyundai Roadside Service, and a tow truck was at my home within 60 minutes...on a Steelers Sunday! Next morning, received a call from Cochran Hyundai Service as an evaluation of my car began. In less than an hour, I was notified that the damage was limited to the tire...and did I ever need a new tire!!! Cochran Hyundai Service went far beyond what was expected, picking up a matching tire from a local retail vendor. I was back on the road, and at work by noon, with a VERY happy experience with Cochran Hyundai Service.
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