Attentiveness of the sales agent, and his knowledge of the vehicle. Sensitivity of the sales agent to the needs of the customer. Dedication to his job, specially after we learned that he was at work, on his desk, on his day-off!
Wally Doleh and Adam Salameh were absolutely fantastic to work with. The experience with Rogers Auto Group was the best car experience I have had in all my years of car buying. The transparancy and constant communication of the team was outstanding and I will definitely be recommending this dealership to friends/family as well as become a repeat customer if/when the time comes. Thank you for making this an easy and pleasant process.
Thanks to Mr George Obas for his assistance with my Purchase. I love this Chrysler 300 with a very special gray color i always wanted. You guys are fantastic. I will definitely recommend your dealership to my friends and family. and i will be back for future services.
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
This is my second car from Wilkins Mazda and I???m very pleased. Never felt bullied or condescended to. Only issue was quite a long wait for the car to be cleaned after all the paperwork had been signed. However, I was given a snack and all the coffee and water I could possibly want. All in all, I???m sure I???ll be back!
I cannot recommend this dealer and Ken Kalan enough. I came in to have my car serviced and decided to browse since my lease would be up shortly. Ken came to check on me right away. We went on a test drive, where he explained everything and showed me some really cool new safety features my previous car didn???t have. I told him I wouldn???t be able to buy that day since I wanted my husband to see the car as well. He didn???t pressure me. He wasn???t rude. He was genuinely kind and said to just let him know when I wanted to come back. It was really refreshing actually. I returned a few days later and again Ken was right there and as helpful and kind as could be. The sales manager, also Ken, was equally helpful and just as kind and personable. It was late and they got us out as quickly as possible, definitely not rushing us we were the ones who were tired and hungry. I came back the following day to pick up my car and it was beautifully cleaned inside and out. Ken gave me a bumper to bumper tour and explained even more of the features. It was easily the best car buying experience I???ve had. I never felt pressured, they were straightforward and honest. I will definitely be going back to Wilkins Mazda and seeing Ken when this lease is up.
I had a very pleasant experience at Webb Hyundai. I was greeted at the door by Dave Cox and several hours later left with my dream car. Dave was pleasant, knowledgeable about the cars he showed me and most of all, Dave never made me uncomfortable with a hard sell attitude. Dave and the dealership worked hard to reach a price point that I was agreeable with and offered a number of perks to complete the deal. I would highly recommend Webb Hyundai and especially Dave Cox if you are interested in buying a car.
I couldn???t have asked for a better experience purchasing my new car with Dave!! He helped my parents and Me find the perfect car that suited exactly what I was looking for! He was extremely patient with us and ran around like crazy to answer all of our questions! He gives car salesman a new name!! Best experience we have ever had!! Thank you!!!!
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. Jim and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
I had to spent the whole morning with two dealers accomplishing absolutely nothing and then I went to Webb and had a great buying experience with Glenn Hoffman
He actually listened to what my needs were and criteria of the used car I wanted to purchase and I had a tall order Glenn knows his inventory and was able to show me 3 cars that met my needs below my tight budget!
Thanks a million!
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