Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
He has been a family friend for almost five years now and he is the only person we will ever work with within the dealership because he is an honest and well-rounded guy that have the costumers best interest at heart.
My options were limited and they worked with the appropriate people to get the job done. I was not satisfied with my first option and I was given another choice that was to my satisfaction. They are very patient here at this dealership.
I visited Thornton Road Hyundai with every intention of NOT being able to buy a new car, but to my surprise and excitement Adrian Williams worked out a deal I couldn't refuse and I drove out in my new 2019 Hyundai Veloster! I'm still excited about this car! Thanks so much Adrian!
Mike went above and beyond to give me a great price for my car to match my budget. Hands down one of the nicest and most professional car salesman I???ve talked to. He made the car buying process smooth and easy. i would definitely recommend him.
I have purchased 3 vehicle from Hyundai, They staff are great and friendly, They make you feel like family.. My salesman Mr. Harold is the BEST!! I will recommend everyone I know to your establishment to see Mr. Harold.
We went in to sign paperwork for my husband's recent car purchase and I left with a new car! The team was friendly and willingly to work with us. I didnt know what I wanted in a car and Xavier determined what was important to me and my family by asking questions and gave me car options. Make sure to go see Xavier, Roy and Kendall!
I had a basic service for my vehicle (and have many times). The service was done and everything was very professional. The facility had a utility issue that particular day due to servicing some local lines but they STILL came thru and made sure everything was done. Great job. Thank you.
I was able to negotiate and come to an agreed price on the car I was searching for over the phone. I showed up and test drove the vehicle and talked about my trade. I was happy with the trade in value and made the deal. I was in and out of the dealership in about 2-2.5 hours. I was not expecting that at all. Thank you.
Xavier was the BEST ! I came in to look at a used 2015 model car and he got me into a brand new 2018 at a affordable rate . Xavier was easy to talk to and very relatable, he made me feel comfortable and not pressured at all . I felt like I was car shopping with one of my close friends , he was very honest . I highly recommend Xavier as your next car salesman. Thank you so much !!! I???m in love with my new car !
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
The signage directing me where to go was not easily visible. Staff was very pleasant and helpful, especially because I wasn't sure how to use my Fidelity service benefit and Michael made it a smooth process. I thought oil changes were to happen every 3K miles but my sticker indicates nearly 5K. That concerns me, but I'll check my oil periodically to make sure its not too low.
Add hot tea or cocoa to the beverage station. Overall it was a good experience. I'll come again.
The service at Malcolm Cunningham Hyundai was great, my car was ready in three days
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