I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
This is my second purchase from this lot. They have a great selection that really will fit any need. I love buying from this lot because I know that I will get a good reliable car that will last me for awhile and the manager will do anything to make sure you get in a good car for the right price. Instead of going to several lots and trying to find a halfway decent deal I recommend anybody go to this lot to get the best deal first try.
My husband passed away 2 months ago. I was left with 2 cars I've never been comfortable with (too big for my taste) & not a lot of money. Alex worked with me, & now the big cars are gone, & I'm in a 2017 Chevy Cruze, that will be excellent, reliable transportation for my son & me. Alex is knowledgeable, personable, funny, & he has heart. You cannot go wrong working with him! Thank you, Craig & Landreth -- & especially Alex -- for putting my mind at ease. Last night was the first night I've slept more than 5 hours since losing my husband. Peace of mind is everything (& a cute car doesn't hurt!).
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