Robert Espino was very polite, respectful and knowledgeable. I do plan on returning to this location as the customer service was excellent and the waiting area was very clean.
by Seannh1 from Spring Hill, Florida
October 17, 2018
First off since I have extensive automotive experience I had prior doubts on a Hyundai purchase due to there prior fail in the 90's as a cheap unreliable vehicle but wow! did my feelings change.
First Hyundai elantra's are everywhere ( 3 of my neighbors have them) and the magnetic pull towards a common car was a absolute null feeling and I didnt think I would eventually be a "proud" owner. The car has a solid sporty feel with a smooth transmission a moderate power and the standard accessories are just amazing from the touch screen stereo and the steering wheel controls with intergrated hands free phone and the "peppy" engine with a 30+mpg feels right for the size the Elantra is" even though there are more powerful cars in the same catagory but not common at this price". Overall experience with my Elantra has changed my opinion on Hyundai's and they are definitely not the cheap unreliable vehicles which i thought they were and I will be definitely purchasing a hyundai for my wife because she keeps taking mine.
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Really nice certified used car!
by Dave from Olive Branch
August 6, 2018
Great car! Super comfy for a smaller / mid size car. Very room and quiet! Purchased certified used at 39K miles and it runs and drives as smooth as a sewing machine!
Bob Rovnack provided a very positive experience for my Daughter Meredith and me. Buying her first car should be exciting and Bob made the buying process meet our expectations.
We will do business with them again.
First of all, this dealership DOES NOT negotiate. At least that's what was relayed. They don't negotiate, and they over-price their cars, compared to other ones of the same year, make, model, and mileage. You can find cheaper ones, way cheaper ones, at other dealerships. So if you're okay with paying a price for a car that you can buy for much less at another dealership, be my guest. But I would definitely consider all options before stopping here.
Ever since my previous car started malfunctioning, I found the 2014-2015 Elantra Sport and I had to have one. The beige leather interior, the keyless ignition, the sports stainless steel pedals, sunroof, heated leather seats, I mean, everything I wanted.
The car gets great gas mileage, has lots of leg room, at least for the manual version, I can't sing its praises enough.
Im sure theres something car buffs can find wrong with it, but for me, it's what I needed.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Perfect for Musicians!
by fiddlerfour from Providence, RI
January 5, 2019
This is the car of my dreams! It's the perfect size; not too small like the Accent, not too big like the Sonata, so it's a breeze for parallel parking. The trunk is surprisingly large- which is much needed for transporting instruments/equipment as well as everyday needs. I wasn't a fan of the backup camera at first, but now it's become a necessity and definitely taken strain off of my neck. The steering wheel radio controls and hands-free calling have also become a necessity, and I'm sure they've prevented many accidents so far.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Amazing first car
by Stef from FL
December 29, 2018
As my first car, this was an amazing one. Comfortable and realiable ride. Great warranty, and required very low maintence. Nice style and design, sound system is also very good.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
We had been shopping for a car for months... Aqura' Brown was very helpful and extremely patient with us. He was honest about what we were going to be getting. I would definitely recommend him to anybody looking to buy a car.
Love it ’
by marvelyscruz83 from Daytona Beach
September 18, 2018
This car meets all my needs I’m just in love , so confortable good gas mileage and very spacious and especially for my little one.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Own Two! One of my kids made me sell one to her
by CJ in Moose Jaw from Moose Jaw, SK
December 8, 2018
If you want a reliable, economical (to buy and drive) yet roomy and nice feeling car with industry leading looks, the Elantra is for you. Appointed just fine for everything I wanted in a commuting car. I wouldn't call it a family sedan, but would do if need be. Sips gas. Bought first one new as the base L model, and what a deal. Taught my daughter to drive a standard on it, then she stole it (ok she bought it, but I gave her a family deal). Bought another one used (hail damage write off), 2014 GL model but same car but now my son is taking it. Great car.
Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa
by Doc.ferrari from DealerRater.com
November 10, 2018
Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera
The least stressful car shopping experience I've ever had. Kristi listened to us and made great suggestions based on what we were looking for. We got a very good deal there. If you go there (and you should) ask for Kristi, she will fix you up!
Best car for the money
by Car guy from Tallahassee fl
November 19, 2018
This car was everything I needed plus some nice extras added on top. It has front and rear heated seats and blue tooth connectivity as well as hands free and eco mode.
Kevin Taylor did excellent sales work with us, his efforts to give us the best car buying experience were very appreciated! After the sale, I had a question about something and could not get through to anyone at the dealership on multiple occasions. Kevin's extension didn't work, the sales department didn't answer their extension on no less that six occasions, and the automated voice prompts to reach the operator were met with a never ending looped recording of "that is not a valid extension". I finally got through to someone in Service who routed me to Finance, where Albert was extremely helpful. Your people are great, but your phone system was seriously broken from September 12-21, 2018.
Salesman was good and service was excellent I like the car I purchase and this is the second car I had brought from this dealership
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