Roger Williams , an Jesse help me get the suv I wonted at the price I needed , thanks guys for all your hard work
Perfect for Musicians!
by fiddlerfour from Providence, RI
January 5, 2019
This is the car of my dreams! It's the perfect size; not too small like the Accent, not too big like the Sonata, so it's a breeze for parallel parking. The trunk is surprisingly large- which is much needed for transporting instruments/equipment as well as everyday needs. I wasn't a fan of the backup camera at first, but now it's become a necessity and definitely taken strain off of my neck. The steering wheel radio controls and hands-free calling have also become a necessity, and I'm sure they've prevented many accidents so far.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Amazing first car
by Stef from FL
December 29, 2018
As my first car, this was an amazing one. Comfortable and realiable ride. Great warranty, and required very low maintence. Nice style and design, sound system is also very good.
Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.
by aakints from Lansing, KS
December 30, 2018
Great fit for what we needed when we needed it. My daughter drives the Elantra and is very happy with it’s fit, finish, features, and gas mileage.
They made sure I got the Truck that fit my needs. Great sales staff and service. My truck did not have a spair tire and was reimbursed what I paid for it. They registered my truck and got me a new Desert Storm Veteran plate. Thanks!
Own Two! One of my kids made me sell one to her
by CJ in Moose Jaw from Moose Jaw, SK
December 8, 2018
If you want a reliable, economical (to buy and drive) yet roomy and nice feeling car with industry leading looks, the Elantra is for you. Appointed just fine for everything I wanted in a commuting car. I wouldn't call it a family sedan, but would do if need be. Sips gas. Bought first one new as the base L model, and what a deal. Taught my daughter to drive a standard on it, then she stole it (ok she bought it, but I gave her a family deal). Bought another one used (hail damage write off), 2014 GL model but same car but now my son is taking it. Great car.
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