I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
by Valued costumer from Nashville tn
November 5, 2018
I think this vechicle has performed greatly for me being that it had a previous owner before me. If properly maintained I believe that I can honestly say that I got my money worth for a used car.
We found a vehicle via their website, then we met Jeff at their reception desk. We were briefed on the dealership. He provided us with information that was needed, then we took a great demonstration ride. During our test drive talked enjoyed good conversation. The vehicle was as shown on their site. Well the rest is history the vehicle is now home. Thanks Jeff for the professional and enjoyable experience. Cliff & Janice Williams
Most reliable car I’ve owned
by Hannahm937 from Raleigh, NC
October 22, 2018
Owned the car for 3yrs. Never had any major issues with it and only got rid of it for something bigger. Definitely recommend this car!
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
I rarely get frustrated enough to say anything negative, but I don???t understand when you have an appointment why it should take over two hours for a simple oil change and tire rotation. This has happened more often than not when having my car serviced. However, I would like to say the person to check my car in and out was very kind.
Love this car!
by Betsy from Watertown, MA
October 25, 2018
This car was exactly what I was looking for. It has all the extras I wanted, lots of leg room, a huge trunk, and great gas mileage
I ran in to schedule an appointment and was pleasantly surprised when Mike said if I had time to wait I could get my car taken care of in about 2 hours. Needless to say, I was delighted. I waited only an hour or less. The service was excellent and the service staff as well.
I love this car
by Hyundai Elantra Lover from Miami,Fl
October 21, 2018
This car meets all my needs and plus I have leather seats which I’m loving and also it’s very reliable and great on gas n I’m averaging about 30.5-41 mpg doing mixed driving or highway driving and I love how everything is convenient and etc it’s a great buy for the money and will recommend to anyone looking for a great car and I have the bronze color which looks awesome on this car
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Ethan did a great job through my whole process with Hyundai. Friendly smile, courteous, and polite from the start. Always Yes Sir or No Sir when asked yes/no questions. Very detailed knowledge of the car I purchased as he was able to answer all of my questions. He was also on top of the service I needed for the extra care warranty package I purchased to get it to the car into the "detail" shop. He even went above and beyond and brought my car to me at work when finished. Excellent service. This was the first time I purchased from Hyundai of Cary, and I would consider it again in the future and would recommend to my family and friends as well.
Great Vehicle for the Money!
by Nroseberry from Fortsmith Arkansas
October 31, 2018
Absolutely beautiful car! Drives very well. Clean and dependable with a smooth ride and comfortable seating. The Haundai Elantra was a great but for the money and I would certainly recommend it to friends.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
by Ajrosner68 from Plainfield,in
November 4, 2018
This car has great gas mileage, and is very roomy for its size. It is very reliable, has a great warranty. It was very clean and beautiful Blue color.
I???m always happy with the ppl over at Fred Anderson Kia. This particular visit was outstanding with the work and customer service. Friendly and comfortable waiting area and I like how they kept me updated on the work and waiting time.
Very reliable car and will own another one.
by Brose from Ligonier
August 27, 2018
This car has meet the needs of my daughter as her first car. The is reliable and I will purchase another Hyundai in the future.
Always went to CarMax. Not again. Bottom line. All was set. Had to drive forever to get down payment at bank and just made it to bank in time. Go back and all changed. So furious. They said good news and bad. Umm no good news at all they made a mistake with warranty on old car which drastically changed terms. No phone call or sorry. Just nothing. Wasted time and energy. HUGE discouragement for anyone.
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
Needing to buy a van while a hurricane is heading our way, definitely had me starting out in the negative. I spoke with multiple dealerships & physically went to six others. The service Jayson provided was completely opposite of what we experienced with all of the others. He answered all of my questions, addressed any concerns and wasn't pushy or in my face. And anyone looking to buy a car/van knows how rare it is to not have a fast talking, in your face salesperson. I knew what I needed when I went in & he respected that & didn't try to put me in something else. The young lady that processed the paperwork for me was also very pleasant to work with. We WILL be heading back next summer to buy my teenage daughter her first car & she's already made it clear that she wants Jayson to be who she works with!
I called them first before I go there, they said they still had the car, but when I arrived, they told me the car was sold already like 5 hours ago. They didn't even check the storage when answering your phone call.
Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financing and most importantly I love my new Legacy. Thank you!
I don't normally write a review, but Anoinette and Tony went above and beyond to make sure I had a wonderful experience. Anoinette, I loved your bubbly personality, hardwork, and dedication. Thanks again for my new Acura!!
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
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