It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I have now purchased two vehicles through this dealership (formally known as Kuhn Honda) and have had only good experiences. The people have been friendly and non aggressive. They are accommodating and seem to care about what you have to say. My salesman this time was a young man named Zach Walters who was kind and genuine. He did not push me in anyway and instead, ???fought??? for a better price to help me out. I did not get a chance to review him through the dealership due to an email mix up but I would give him 10/10 on every category. This Honda dealership has been great and I will continue to do business with them.
My buying experience was nothing but excellent from start to finish. The used vehicle I bought was all that was advertised,the price was as stated and no crazy add -ons after the agreed upon deal. The car was detailed to complete satisfaction,and ready when promised.There was two surprises to the sale: a 45 day warranty came without charge,and when they recounted the cash that I paid (after I left the dealership and was on my way home),I got a phone call from manager Andre Selec informing me that I paid TOO MUCH and that they would be returning $100 to me!!!That was cash that he could have put in his pocket and not told anyone about it,but he called me right away. Mr. Stahl and Mr. Selec and the whole operation was top notch as I expected nothing less ,as this is my second purchase from this store (purchased a 2017 Crosstrek).
So our intentions were to be "only looking" at the Subaru Crosstrek. We were greeted by one of the managers and he directed us to Yvonne Peterson. She was patient with answering our questions and showed us the features of the various trims and allowed my wife to drive a 2019 Subaru Crosstrek. Yvonne is the type of person one feels comfortable with within a short time. She is experienced. At no time did we feel pressured by her or anyone at the dealership. She spent a lot of time with us (~4 hours) and we ended up purchasing the car. Although no haggling, they had a good price on the car and it was below sticker price. I felt we had a better experience here than another Subaru dealership in Tampa where we purchased my son's 2017 Subaru Impreza. Also dealt with Andre Selec the financial manager, who again did not pressure us when it came to getting warrantee information. Overall a great no pressure experience and yes I would return to buy a car from them again.
Service managers were very nice and explained only services that were due at time of inspection. I also felt all prices that were presented to me were fair prices. The wait time was slightly long, but it was explained to me that that was not usual but due to some car models having a recall and parts that needed replacement.
I had been researching new cars as the time was coming when I would need a new one. Planned on visiting 4 or 5 different dealers for test drives and to ask questions. After being underwhelmed at the first dealer, on a whim, I stopped at Fitzgerald Countryside (which was on my list) and it was my last stop. Best impulse move I have ever made! Such a positive experience! I was walking around the parking lot looking at my preferred vehicle and color when Rudin Peqini came and introduced himself. He listened patiently to my long ramble, processed the important points and suggested a car I hadn't seen. It was perfect! He's good!! I delayed the test drive as it was getting late and I wanted to drive in the daylight so I could concentrate on the car. Happy I did. Drove it a day later and bought it. The car was already detailed so there was no delay. The buying process is absolutely no pressure, no cajoling, no haggling and I felt that I drove away with the best deal I could have made. Rudin made sure at every step of the way that I understood exactly what I was getting and assured me over and over that I was free to call him or come by if there was any sort of problem. His patience is legendary as I asked him several times to explain the warranty. I couldn't believe how thorough and comprehensive it was. It was as though he was taking care of a family member. Rudin Peqini is definitely an asset to the dealership! The closing of the purchase was smooth and enjoyable. Alec Selec is through, personable and a pleasure to do business with. He offered some extras which I declined and there was no pressure or persuading. He is respectful of your decision. Another great asset. So, with all this gushing, I guess you know I LOVE this dealership. I held off buying a new car because of past experiences. Never again!! Fitzgerald Countryside has my business and, hopefully, the business of anyone I talk to. They are the top of the line!
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
Bought two cars here and got the lifetime oil and filter change. Last time I was there the overall check of the car said everything was in good shape and nothing was needed. The time befor that I it indicated me brakes were soon to need attention. I don’t think they really check anything. One time they over filled the oil by almost a quart. I always check when I get home. I drained off the oil myself. Another time I checked the oil and it was dirty. I’m not impressed.
I have purchased 3 cars at this dealership, each time working with Andre who is absolutely fantastic!! The service, the process and the entire staff are wonderful to work with.
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