Fernando was AMAZING, you can tell he truely loves his job and loves the customers. He took his TIME to help me choose a car I wanted and wasn’t too pushy. I drove over an hour to come here and would definitely come back!
Great people - loved working with Lana Ignacio.
Wish the car buying experience (regardless of where you purchase a car) could be a WHOLE lot easier and shorter - it's not, so it was really great that we were working with Lana and team. Made the time we spent at the dealership a lot nicer.
If you're looking to buy a car, I would recommend starting at Patrick Cars - and ask for Lana!
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
If you truly thothought you had no chance then Her
by Darryl Herring from CALUMET CITY
November 19, 2016
These people should be given a purple heart award for care and understanding of their customers. They take pride in helping and finding ways to get you driving and approved. They have truly shown to go the extra mile
Excellent car buying experience at Crystal Lake Hertz car sales! Marty and colleagues are sincere and helpful. I didn't feel that I had to watch out for hidden tricks and tactics. Overall it was a very nice car buying experience. Definitely recommend to anybody who is looking for gently-used good-quality car.
What used car three days later had no heat blowing out. Took car in they checked it said it was the thermostat it was.not. They gave me a loaner car and will call me when they find out what's wrong. They said all things would be covered under the warranty to get it working again. Waiting for phone call to say that it is done.
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
Derek and Gustavo were both great! I ended up working mostly with Derek. He was very knowledgeable and answered all of my questions. The sales process went extremely smooth. I found the vehicle on Cars.com, test drove, and made my purchase all within a week. The facility was nice, as well! I highly recommend this dealership!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.