Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
100% reliable, nimble and a looker
by Pc from San Francisco, CA
January 11, 2019
I bought the car brand new with only less than 5 miles on it. It’s the fully loaded Limited Utime editio. It has never required any service and its almost 24,000 miles. Super great value and craftsmanship. People seem to always mistake it for a Lexus model they have never seen. I get a lot of compliments and admiring looks. Super nimble in the sports mode.
Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼
If you are looking for a car for your everyday need choose hyundai elantras. Depending on your distance of computing your tank can last you 5 days. My own is approximately 2.5 years old and the only issue I had was the battery because the one i bought the car with the original battery it came with when it was purchased brand new. I think having a battery that last you in this car about 3 years is worth having. Overall very good quality car!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
While I originally was in the market for something a little more eco-friendly, the Elantra caught my eye and I couldn't help myself! It's the most comfortable car I've ever driven in, I love all the safety features (such as alerting when there are cars in your blind spot), and Apple CarPlay makes a long drive a fun one. Would recommend this car to anyone that wants to keep a vehicle for a lengthy amount of time!
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
I was looking for a used car for my son. I had been hunting for a great deal, but something reliable. Jessie did such a great job outlining the awesome features of the Sonata, she convinced me I needed a car too! Bought my son a beautiful, 2017 red Sonata and got myself a 2019 Santa Fe. Jessie was attentive and thorough, sending me pix and info throughout the process. She also worked with me on the deals where I felt comfortable. I've purchased several cars over the years, Jessie made this a pleasant experience all around! Great job! Good on Southpount Hyundai for their excellent hire!
Very trouble free, stiff ride, uncomfortable seats
by Velva Guy from Las Vegas NV
December 19, 2018
Being retired, this car currently meets all my wife and my needs. The economy is nearly always 30 + MPG Firm ride, front PAX seat needs improvement, not comfortable very long for my wife. At 12,000 Mi has been completely trouble free
I live in Denver Colorado, my very senior Mother lives outside of the Austin area. Mom was in the market for her next new vehicle and had decided on a New Hyundai Santa Fe. I called South Point and got Carlos on the line, told him exactly what Mom was looking for, gave him trade info and a few other details. Carlos and his manager worked all the numbers with me over the phone in just a few short minutes. I am in the car biz in Denver and they gave a great deal right up front. Mom made the trek to Austin today, met with Carlos and his sales partner Julian Sanchez, They had the vehicle ready (even had the window tint done for her), all the paperwork was drawn up and she was in and out of there after the new car delivery. Mom is my world, I love her to pieces and I can't thank Carlos, Julian and Sonny for helping her out. She said the best and easiest car buying experience she had ever had. Thank you guys from a fellow car girl. You did amazing! Kristylawson, Denver
It gets me where I need to go.
by Aaron12 from Denver, CO
December 13, 2018
It gets me where I need to go. It's not super fast, but it's reliable, and gets decent gas mileage. I like its outer appearance, and it's functional and not uncomfortable inside.
What great service!! Dan is the man! I know he was working hard to get me back on the road again. And they did!! I feel rest assured that if I need service, I will be taken care of. Thank you Dan, ceritified diagnostitians, and everyone in between!
The best car i owned
by Hemanth from Thunderbay
January 12, 2019
This car is like super new. Its been a month since i am driving this car and i love the experience of car on roads
Extremely courteous staff, comfortable waiting area, they were ready when I pulled up to the service department. I love my car and the dealership - very happy
Surprised at how much I love my car.
by Vince from Barnegat Nj
January 3, 2019
So I recently traded in my car for a Hyundai Elantra, this wasn’t my first or last choice when it came to choosing a new car but can I say I’m pleasantly surprised and satisfied with my purchase. Absolutely no regrets. Everything about this car makes me want to recommend Hyundai going forward.
Covert is Amazing!!!!! We have been buying from Covert for over 20 years and Ernest has always been honest and conscientious of all our needs. He always finds us the best deal at the best price. Recently we purchased a new 2018 GMC 3/4 Ton Sierra and had several mechanical issues resulting in my wife and daughter being stranded along side the road with horses. Both times Covert immediately sent help and corrected the problem. The last time we had an issue, we shared are frustration with Ernest and told him we wanted Covert to correct the problem. Shortly afterwards we received a call from Chance Covert and he asked what it would take to make us happy. I told him we wanted the same truck that we have but one with 0 miles. He said he would look for one and get back with us. Within a couple hours Chance called and said come pick up your new truck. No One Else would have done that. Covert Chevrolet ALWAYS puts the customer first. They are amazing in every way. Im thankful twenty years ago I met Ernest and started buying trucks from him. I highly recommend Covert Chevrolet and Ernest will take care of you.
Dave met me before 7:00 am, and got me right in for my 30,000 mile service on my Sonata. He notified me of a couple of minor recalls that I had not received notice of from Hyundai, and had me out in under two hours. He helped me get my Hyundai information corrected, so it was a good visit. I drove past another Hyundai dealer to get there, and it was worth the drive...
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