WE HAD A GREAT BUYING EXPERNCE THE GUYS TREATED US LIKE FAMILY. THEY DID'NT HAVE THE CAR THERE BUT FOUND IT AT ONE OF THE OTHER LOCATIONS. JUST WHAT WE WANTED AND THE PRICE WAS RIGHT WERE WE WANTED TO BE.THE WIFE LOVES HER 2014 EXPLORER, HAPPY WIFE HAPPY LIFE. THANKS GUYS
Established a great price via email; drove 130 miles to the dealer to pick the car up; everything was above board and they gave me the quoted price without a hassle. I was in and out of the dealership in about 1hr.
Easily the best new car buying experience my wife and I have had in our lives (we've purchased 3 other cars from other dealers). Goshen will be my 'go to' dealership going forward. I cannot say enough good about these guys.
After having signed up for alerts for a 1999 Jeep Wrangler over a year ago . I was alerted that this dealership had taken one in on trade. I actually was able to speak to the dealership owner on the phone and purchased it without even looking at it. It was exactly what I had been waiting for plus it was only 30 minutes away. I found the sales people actually loved their jobs and it was like dealing with friends. Truly not what I would have ever expected. It proved to be a fun experience .
First let me say that I know nothing of vehicle repair. I drive my car , that's it. It's extremely refreshing to be treated respectfully and provided with information concerning repairs that I can actually comprehend , both of which have happened with each of my dealings with Deals On Wheels service center in Dowagiac Michigan. Excellent repair work , fair pricing AND a genuine concern for the safety of the driver! This sounds like one of those reviews that the business writes for itself doesn't it? It's not ! I'm a real customer and I am truly this impressed this business's service center . I haven't purchased a vehicle from Deals on Wheels ,so I cannot speak on that part of the business.
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
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