Mark was my salesperson. He was knowledgeable and did not give me the "car salesman" feeling. He listens and pays attention to your remarks. I was very satisfied with the buying experience. Hertz gives great deals on those used cars, I did not even negotiate. The facility is comfortable but looks like a trailer with AC that does not need to be blasting! While the finance guy (bought my car cash) was very nice and courteous, the buying process could be shorter. Although this is not due to Hertz's financial service, but to the number of documents we have to sign. I have to point out that it was much faster at Hertz than at my previous dealership. So to conclude, go there, buy it, and drive home.
Cars on-line were the same as in the lot. Always useful! Luis was extremely helpful and there was no pressure to buy. We looked at several cars and test drove 2 with no issues. The whole process was simple, relatively quick (buying a car always take time to do the paperwork). We bought a car which was ideal for our uses and was immaculate. Would recommend checking their stock on-line and coming here for excellent Customer Service. Thanks Luis.
I have driven over 2 hours from Victorville to the San Diego area for years whenever I need a car. 100% credit to Jenni Kendall and Tanya Charles. They make buying or leasing a new an awesome experience. The one day trip is well worth the overall long term reward. Best customer service treatment I have ever received EVER. I tell all my family, friends and coworkers who need a car to go to Bob Stall Chev. But be sure to ask for Jenni Kendall by name.
The process from the beginning to the end was efficient, and was flawless. The dealership initially did not have the style/model car that I was looking for, however Tyler went above and beyond to work with me on my trade and also to get me into the vehicle that I wanted. Excellent customer service!
I did a lot of research prior to deciding on a Jeep and Carl Burger was best dealership. I drove up and I was greeted by Mary and it was a smooth transition from there. I told her exactly what I wanted and she wasted no time in making it happen. Side Note: I brought my 2 kids and the team was so great to them (offering them snacks/water) they have a tv section and a small kids play area. I had a wonderful experience and will be sure to recommend Mary Roberts any chance I get.
Great service as always with service advisor Jose and service assistant Delores. Both take the time to hear your car issues and concerns. I feel Jose is very honest about the best course of repairs for my 2011. Delores makes sure to communicate my message to Jose for me. Delores makes me feel like an appreciatived customer. I have been a customer of Frank Hyundai for more then 25years and I’m always treated professional. However I have come out of pocket about $1459 in the last 3 months.
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