Kind, courteous, and straight forward. Rockland gave me the bottom line price, as well as the best price, from the very first inquiry over the phone with Trish, with absolutely no surprises when I walked in the door. And, it was by far the best price available, after lots of shopping around. Jeff and Fausto were wonderful, especially for my first car buying experience. Couldn't be happier with Rockland Hyundai.
I had the pleasure of working with Orlando Clarke yesterday. I wasn't sure as to what direction I was leaning towards debating between a sedan or an Suv. He was very patient with me and providing me with the best advice possible. Not only did he help me to find the perfect vehicle possible to fit my everyday needs he was also very informative and knowledgeable. I am a very proud Hyundai owner and I will refer all of my friends and family to this dealership. The entire staff from managers to finance is very friendly and so polite. Thank u Orlando u are truly amazing.
I stepped in to the store and was greeted by a young man named Aaron Moreno. I was inquiring about renewing my lease or trading it in. When he was unsure he asked his manager Tristan George who was also just as friendly and helpful. I am seriously considering ending my lease with the Tucsan and starting a fresh one very soon but when I do I will be doing it from this location which was immensely better over all then my initial Hyundai location. I would absolutely recommend Aaron & Tristan to any other person looking for a speedy, reliable & friendly location. Definitely treated as tho they had your best interest at heart and not just their pocket.
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
We stopped in just to get a feel for the Kona and ended up leasing one on the spot. Our salesperson, Stephen, was friendly, helpful, and really answered all of our questions. Most importantly we feel that we got a great deal on a car with the features we were looking for. It is easy to drive and really comfortable. I would recommend it to anyone looking for a small SUV.
This review is long over due. I leased a hynduaii Tucson from this dealership in August. Brian was the salesman who I dealt with directly and ultimately why I decided to lease through them. Service was great. No high pressure sales tactics. Straight forward conversation that was honest about what they could offer. After lease was complete he also gave direct contact info and chased on any pending docs or registrations. Was a very good experience and I???d recommend this dealership and Brian to anyone interested in a Hyundaii. will def be using Brian for any vehicles in the future.
Iggi has proven to be a pleasure to work with in getting me into a new lease and the exact car I had in mind. Will continue to recommend Iggi and Paramus Hyundai to my friends and colleagues. Igg makes the car leasing process a cinch and helped to get me to the payment point I needed. Will continue to do business here.
This is my second car purchased from Curry Hyundai and both times I was extremely pleased with the customer service I experienced. The entire process was handled perfectly and I left the dealership with exactly what I asked for. The car, price, and terms all exceeded my expectations. Due to this level of customer service I am a lifetime customer!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
I needed my first oil change. I had a 9:00 and got early. They took my car at 8:15. The order was written up by 8:30 and I was on my way home by 9:05. I didn't even have time to finish a cup of coffee in the waiting room.
Mark the internet sales manager is friendly, professional, personable, very knowledgeable, thorough easy to deal with. Didn???t agree with dealership trade in price. Had to wait longer than expected when picking up new car due to unforeseen circumstances.
Ray truly wanted to earn my business and it was felt from the initial meet and greet at the front desk. The entire walk around he assured me he was going to take of me and he definitely came through in the end. It took 2 days but we were able to make the deal.
The dealership provided great service and the process was not that long. They were also willing to help with no problem. Everything was explained well
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