Both Matt and Kenny were awesome. They had great patience with me and really worked to get the best deal possible for me. Excited and happy with both the deal and truck I got. Would go there again and would recommend to anyone looking for a new vehicle to check them out.
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
We purchased a 2017 from Salem Ford and it was the most stressless auto purchasing we have ever done.
Mike King was very knowledgable about the truck and answered all of our questions. Showed us all of the functions of the trucks vast electronics.
The financing was flawless and painless as well. Great finance manager even took the time to talk to our insurance company to get us insured because we forgot to do that.
We have nothing but praise for this team.
Keep up the great work.
Thanks again Mike King, you are great.
The purchase was very easy no haggling over price. Very smooth transaction. My salesman mike Saltman was very nice and very knowledgeable about the car I purchased. There was no pressure from him and got me the deal I was looking for
Was in the market for a new "Play" car. Was all set to go test drive a Camaro but called Ford instead for a Mustang to see if they could do better as I've always been a Mustang guy. Tyler and Angel took care of me, had the loan approved in under 20 minutes, was signing paperwork a few hours later after work. Can't ask for a quicker and better scenario.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
My initial experience in purchasing a used vehicle [truck] was excellent. It was not a high pressure sale......which was refreshing. Considering the overall experience, every aspect was professional and fair.
I just bought a car from Imperial Hyundai and I was very impressed with their customer service. They were very professional and the whole process was quick and easy. I would definitely recommend Imperial Hyundai.
Steve worked harder than any dealer we have worked with before. The staff was upfront and honest, but also willing to satisfy a customer when able.
As a new Hyundai buyer, we are excited to switch dealerships and work with fantastic people.
Thank you all for a great car buying experience.
This place is a well run machine. Everything gets done fast and done right. The entire staff is there to help. I would HIGHLY recommend looking into buying a car at Fafama!
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