SALESMAN MIKE HALLET WAS VERY EASY TO DEAL WITH AND MADE THE BUYING PROCESS SEAMLESS. AT NO TIME WERE WE PRESSURED INTO ANYTHING. CHRIS BOWEN WAS VERY HELPFULL GOING OVER THE TECHNOLOGY ON THE CAR AFTER WE MADE THE PURCHASE. JUST AN OVERALL GREAT EXPERIENCE!!!!!!!!!!!!!!!!!
by Wolph from Seattle, WA
January 28, 2019
Good value, warranty makes the purchase feel safe. I do have a wind noise on the left side. Apple car play (and Android Auto) is a great feature. Great for commuting. The dealership made the whole process easy and no pressure. So many of these are on the road now that it also made the decision easy. Everyone seems to own one now.
This is the second car i have gotten from thompson hyundai, this time i was assisted by Chris Bowen. He was friendly, funny, and very helpful. Promote this man please. Jason Bowen in finance was also very friendly and helpful.
Good experience from beginning to end with no sales pressure. Everyone I encountered was polite and professional. Looking forward to having my vehicle serviced at Thompson and hoping the service department???s experience is the same.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
I had the pleasure of working with Ibrahim when purchasing my 2019 Tucson. Ibrahim was extremely personable and thorough throughout the entire process. This was my first time buying a car of my own and Ibrahim made the process as stress free as possible. My father and I never felt rushed or pressured, not to mention we were able to get a great deal compared to other dealers in the area. I would highly recommend Ibrahim and Heritage Hyundai Towson to anyone in the market for a Hyundai vehicle.
by Shells from Baltimore MD
January 15, 2019
Great gas mileage and a comfortable ride. I have had my car since the end of May and brought brand new. I would recommend this car.
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
My favorite car
by Ajones from Lawton, Oklahoma
January 2, 2019
I test drove this car before making any final decisions. I completely fell in love with it and knew I had to have it. From the exterior design to the interior, it was everything that I was looking for. It drives smoothly, and the inside has a lot of space which is nice. I would definitely recommend this car to others. This is by far my favorite car that I have had.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
Great gas mileage and smooth ride
by Big wave Dave from Birdsboro PA
December 27, 2018
This car is what I was looking for and more. Satellite radio was important to me because I do a lot of driving. Extras that came with the car were a sunroof and a back up camera. And gas mileage is very important to me with the driving I do.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
Great for it's class.
by Iskren Ivanov from Virginia Beach, VA
December 26, 2018
The car is great for the price. No other brands can offer the quality/price ratio that this model has especially with the discounts we received. A lot of features and comfort for the price of a sub-compact car. Can't beat the warranty too.
Thanks to Jordan I was in and out with my new car. He also got me a great price for my trade in. His customer service was excellent I highly recommend anyone looking to purchase a vehicle to see him !!
First car, love it so far!
by Maureen from Kissimmee
December 25, 2018
The car has met my needs, reliable for my commute to work. Drives smoothly, good on gas, would recommend to others. Universal Hyundai was easy to work with.
Ben Ludwig, in the Apple Ford Dealership Quick Lane, is the Best of the Best for Knowledge and Customer Service. In fact, I would give him a satisfaction rating of 12 out of 10 for EXCEPTIONAL CUSTOMER SERVICE ALL THE TIME !!! Ben Ludwig is one reason why I have been a loyal customer of Apple Ford for all of our family vehicles over the past 25 years. Thanks again, Ben! Dear Apple Ford Management, please promote Ben Ludwig to Quick Lane Manager so that he can teach everyone what Exceptional Customer Service really means! Sincerely, Frank Pesce Hanover, MD
An Excellent Purchase!
by Ben from Eaton, CO
December 26, 2018
My wife and I looked at this used 2018 Hyundai Elantra at Stevinson's Hyundai dealership in Longmont, Colorado. It had only 5,000 miles on it and had been well cared for. It was loaded with options, and we liked especially the driving-assist features since we are senior citizens (or is it now "active adults"?). We bought the car at a low price and have driven it several hundred miles since. It's reliable, very user-friendly, and economical. We are still learning how to use all the electronic features. This was an excellent purchase!
Great experience with Deb, she took her time and knew our needs. Very friendly and totally helpful. Also dealing with Chip Reuter was pleasant and helpful. Got us in the right car. We now own two Hyundias! Our first is nine years old both from Jones Junction.
Jack was great and helped us with all our buying needs. Explained everything in an orderly and professional manner. Did not force you to buy, but also suggested possible alternatives based on our specific needs.
I was thrilled from the moment I got there but with my stubborn self went and looked at a few other cars before returning and buying. They did an amazing job but specifically Nate was amazing to work with. I even saw him interact with a past client who shared that she has bought both of her cars from him because of his skill, knowledge, and ease to work with.
I don't normally do reviews but I really feel that this Hyundai dealership REALLY deserves public praise! The staff that I met with, consisting of Ike O. and Fernando A., were very pleasant and honest...they both really went above and beyond to help me when I was in need of a vehicle. This was VERY surprising because I was a walk-in and I was still shopping around at all the local Hyundai dealerships in the area to see who had great deals currently! Well, I can say without reservation that I am GRATEFUL that I walked in to this location and I got exactly what I liked after a test drive, a 2018 Hyundai Elantra, which by the way is a FANTASTIC vehicle! I'm just really hoping this will be useful to someone shopping around for a new vehicle, take care! -Adam
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