Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
We had a great experience with Ernie Hampton and this dealership. Ernie was easy to work with and the whole process was painless. We would definitely recommend Phillips of Bradley to anyone needing a vehicle.
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
This is my second car from Wilkins Mazda and I???m very pleased. Never felt bullied or condescended to. Only issue was quite a long wait for the car to be cleaned after all the paperwork had been signed. However, I was given a snack and all the coffee and water I could possibly want. All in all, I???m sure I???ll be back!
I cannot recommend this dealer and Ken Kalan enough. I came in to have my car serviced and decided to browse since my lease would be up shortly. Ken came to check on me right away. We went on a test drive, where he explained everything and showed me some really cool new safety features my previous car didn???t have. I told him I wouldn???t be able to buy that day since I wanted my husband to see the car as well. He didn???t pressure me. He wasn???t rude. He was genuinely kind and said to just let him know when I wanted to come back. It was really refreshing actually. I returned a few days later and again Ken was right there and as helpful and kind as could be. The sales manager, also Ken, was equally helpful and just as kind and personable. It was late and they got us out as quickly as possible, definitely not rushing us we were the ones who were tired and hungry. I came back the following day to pick up my car and it was beautifully cleaned inside and out. Ken gave me a bumper to bumper tour and explained even more of the features. It was easily the best car buying experience I???ve had. I never felt pressured, they were straightforward and honest. I will definitely be going back to Wilkins Mazda and seeing Ken when this lease is up.
My sales consultant Tim Albertson was great to work with from start to finish. He helped me find a car I am extremely happy with. Most importantly I did not feel pressured into my car purchase which helped make the entire process less stressful and very enjoyable.
Went in needing a quick sale due to time constraints and knowing what I wanted. After a brief mix up of not having the vehicle ready Taylor helped expedite the paperwork and vehicle processing and was helpful in walking through all steps, answering all questions and helping make the process smooth and low stress. Processing was smooth and quick and it was a great visit.
This is my favorite dealership out of all car makers. This is my 2nd vehicle from Wilkins Mazda and their staff is absolutely outstanding. As I was shopping my options, Taylor Crawford was constantly checking in with me via email/ phone without being too pushy. Throughout the entire process, I???ve never felt pressured to buy anything and it was certainly very much welcomed approach. Their communication is the best, they stuck to the deadline, provided clear explanation on all options/ models and met the financial expectations that I have set forth.
hello, I received amazing service for Robert. Im very happy whit my purchase.He did very good job expain me hech datail in the car. thank you very much,YOU guys need more people like him.
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