Provided excellent services : documents were completed fastly, prompt email responses.
Very good problem solving: free prompt delivery with full-filled gas which made me so happy because I couldn’t drive it back home.
This was my third dealership I was visiting to buy my new Hyundai. Other dealerships (especially their GMs) were arrogant and somewhat disrespectful in negotiating the price. However, Mudaser (sales advisor) was very honest and friendly out of all my car purchasing experience in my last 10 years.
We were greeted by Mudaser Jaura. He was very professional, knowledgeable, and had a great sense of humor. He really made the entire experience terrific. The General Manager and the finance manager were also great to work with. We purchased the perfect car and will happily make the 2 hour drive for future purchases.
They responded to my emails, set up an appointment and was straight forward. Something about my experience that stuck out was that Matt listened to me. I had done research and asked him for what I wanted. He told me what he could do. I did do some research up front, but Matt worked with the manager to accommodate me and make sure we ended up with a deal. It was my first buying experience and really enjoyed Chantilly Hyundai.
Great car buying experience. Mudaser Jaura took the time to show me every feature on several cars. He allowed me test drive several models. He worked with me to understand my goals. Nariman Sultanzada worked me to ensure I was comfortable with purchase financing. All around terrific experience.
Bought a used car with my goddaughter yesterday. Amin Jaddi was our salesman. He exceeded all our expectations. he was proactive, patient, courteous, and knowledgeable. He went above and beyond with her loan which was co-signed by her mom in Washington state. I highly recommend this dealership and our salesman, Amin Jaddi.
My lease was due to expire in less than a month. I returned to the original dealership. It was one of the worse experiences I've ever had! My sister recommended Hyundai of Chantilly. I arrived and right away I was blown away. No one rushing up to you. The inside is airy, and bright. The actual sales person was terrible. He was new and didn't know the cars and specs of each vehicle (understandable). He also didn't listen to my desired features, color etc (apart of giving great customer service). I guess me asking so many questions he needed help. He returned with Markell the sales manager (also new). Again I explained my situation, desired features, color etc. Immediately Markell went to work. He made my car buying experience pleasurable. VERY knowledgeable of specials, rebates car specs etc. Once financing was done I was handed back to the sales person - he did NOT walk me through the car's features! Nor did he setup the navi, there were no wheel locks - nothing!. HE is my only complaint! Everyone else was awesome - Markel Robinson, Sales Manager, Charlie Singleton, Executive Sales Manager and Mahmoud Elwaraky, Finance Director - ALL OUTSTANDING customer service. I would definitely recommend them to friends and family.
Impressed by level of professionalism and service!
by Alex from Burke, VA
April 29, 2018
I highly recommend Mudaser for anybody who wants to have a new or used car. He is welcoming, friendly and made me feel that he was looking after my needs. I purchased the car and the excellent service plan. We will come back definitely!
This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
We came in on Sunday afternoon, knowing which car we wanted to buy. Mr. Jay had us test drive the car, calmly and clearly presented various options, and had us out of the store with our new car within a few hours. The entire operation was smooth, non-loud, and very efficient.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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