I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
My favorite car
by Ajones from Lawton, Oklahoma
January 2, 2019
I test drove this car before making any final decisions. I completely fell in love with it and knew I had to have it. From the exterior design to the interior, it was everything that I was looking for. It drives smoothly, and the inside has a lot of space which is nice. I would definitely recommend this car to others. This is by far my favorite car that I have had.
I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him.
Great gas mileage and smooth ride
by Big wave Dave from Birdsboro PA
December 27, 2018
This car is what I was looking for and more. Satellite radio was important to me because I do a lot of driving. Extras that came with the car were a sunroof and a back up camera. And gas mileage is very important to me with the driving I do.
One of the best experiences I have had buying a car. Nate Williams gave excellent customer service and made sure I had everything that I wanted. Mark also help alot. Because of the great service from these two, I will be a Hyundai customer for life!
The best car I’ve owned.
by Summer from Pataskala, OH
December 22, 2018
This car is absolutely amazing. Has everything I need and more. I definitely recommend getting one if looking for a car. Hyundai Elantra must have!
Mr Nathaniel Williams and the crew really was helpful in being straight forward with tge pricing, overview of the vehicle and the extra perks that comes with buying from their dealership every question was answered clearly. I appreciate and enjoyed the process
Best car I ever owned.
by Rono from Indsianapolis, IN
December 19, 2018
Fantastic in every way. Outclassed Honda and Toyota in styling, comfort, deal, in every way. Not even close. Great deal from dealership. Salesman and sales manager outstanding.
Having done my homework via Genesisowners.com for potential problems on the 2015 Hyundai Genesis (I am obsessive with my cars), I realized that my recently purchased 3.8 model was having some fluttering issues at 25-27mph. It was very hard to diagnose as the car is extremely well insulated and the fluttering only occurs in cold startups (rare in Atlanta) and under light accel/deceleration. I came to the conclusion that the driveshaft was imbalanced and/or wearing abnormally fast. I saved a few service transcripts from other owners via forums, recorded a short video, and sent it over to Billy Jung (my salesman) as well as the service department. Billy apologized profusely for selling me a "dud." Not the case (I love this car)! The car is immaculate (it was a CPO model). What kind of salesman apologizes for selling a car?! One with integrity that is for xxxx sure. Let's just say the whole thing was diagnosed, approved, replaced, in about 2-3 days. It was done so quick I couldn't believe I was visiting a Hyundai dealership... they are the best, bar none. Who needs Lexus when you have people like Billy/Bruce treating you the way they do? Billy went so far as to walk me out to the loaner car (while clearly busy). They do things right. If only other Hyundai dealerships learned from them the stigma of "Hyundai service is garbage" wouldn't be a thing in 2018. I don't really leave many reviews (I signed up just to leave a positive review post-purchase) and I'm here again leaving my service review. To potential buyers, Jim Ellis is the only way to go as far as I'm concerned in the Atlanta area. Makes me want to buy another Hyundai from them... but we already have enough cars! I guess I need to work harder... :D The company I work for recently purchased multiple Toyota Corollas as work vehicles for managers. Unfortunate as we could have taken our business to Jim Ellis... but this was before I experienced what I did while buying the Genesis. Next time... Jim Ellis all the way. Thank you everyone as always!
Great car for long work commutes.
by vbking9379 from Oklahoma City, OK
December 19, 2018
The car has pretty much met my expectations. While it has been exceeding the highway MPG rating (I notice 40+ when using cruise control), it does lack a bit of acceleration if you have a heavy foot. Being a bigger guy, i do wish there was a little more space width wise from the knees down, but am comfortable at the hips and shoulder. To make it perfect, I would also liķe the center arm rest to extend forward another 4-6 inches, but still comfortable as is. Trunk space and passenger space is also good (have 4 kids) considering its a car. The exterior styling does make the car look fast and hot.
Shannon Smith was absolutely amazing ! In at 10, out with a brand new fully loaded car by 1. Quickest process I???ve ever seen. The finance manager hau B was also super fast and amazing. Great personalities in the Atlanta, GA location. The employees here are actually genuine, and that???s hard to find at a car dealership.. Will be recommending to friends and family!
We just bought our second Hyundai from Jim Ellis. The experience could not have been better. We worked mostly with Lucian, Shannon, and Mark, but everyone we interacted with in sales is friendly, knowledgeable, honest, and helpful. This is equally true in of everyone we have worked with in their service department. We look forward to enjoying our new 2018 Santa Fe Sport and will bring it to Jim Ellis for service because they have been servicing our 2007 Santa Fe for eleven years, and it is still running strong.
Mike went above and beyond to give me a great price for my car to match my budget. Hands down one of the nicest and most professional car salesman I???ve talked to. He made the car buying process smooth and easy. i would definitely recommend him.
First car, love it so far!
by Maureen from Kissimmee
December 25, 2018
The car has met my needs, reliable for my commute to work. Drives smoothly, good on gas, would recommend to others. Universal Hyundai was easy to work with.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great for it's class.
by Iskren Ivanov from Virginia Beach, VA
December 26, 2018
The car is great for the price. No other brands can offer the quality/price ratio that this model has especially with the discounts we received. A lot of features and comfort for the price of a sub-compact car. Can't beat the warranty too.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Buying a car was no problem, however when trying to reach customer service it took me 2 weeks to speak with a person...after finding the problem, they push me off to the Jeep dealer for repair. I understand what as is mean... but with in my first 30...show some concerns. Make me think they knew there was a problem all alone...ijs
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
An Excellent Purchase!
by Ben from Eaton, CO
December 26, 2018
My wife and I looked at this used 2018 Hyundai Elantra at Stevinson's Hyundai dealership in Longmont, Colorado. It had only 5,000 miles on it and had been well cared for. It was loaded with options, and we liked especially the driving-assist features since we are senior citizens (or is it now "active adults"?). We bought the car at a low price and have driven it several hundred miles since. It's reliable, very user-friendly, and economical. We are still learning how to use all the electronic features. This was an excellent purchase!
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