Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.
This place was amazing. I don't have the best credit so I went in with low expectations but high hopes. I walked out with a 2018 car and payments I can afford thanks to everyone working with me from the car to the insurance. Thank you Danis
Initially it took a little longer than I feel it should have to be acknowledged. However, once someone greeted us and we explained why we were there the remainder of our time spent was smooth. Unfortunately, we decided not to purchase the vehicle. But if something else were to pop up in their inventory we would revisit.
I want to write a positive review for salesman Howard Bregman at Faulkner Hyundai Philadelphia who helped me buy my car 2011 Hyundai Elantra Touring. I've been driving it a few weeks no issues - love the car and got a great price and service from this place. I will return there for my next car. He was so nice and helpful - even came in during time off for me to pick up my car. I can't say enough about my experience there and the service I got from this sales man. Honest and nice. More than I expected when buying a used car. Thank you Faulkner Huyndai Philadelphia!!
As usual , I made an easy appt for State Inspection and an oil change , along with a recall notice . I was in and out in the morning , and asked if I could pick up my car by 2:00 PM. No problem . Received a call by 12:30 PM saying car was done . Everyone I dealt with was friendly and helpful. Very nice experience as usual .
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Bought my used Elantra early this year and I couldn’t be more satisfied! The buying process was smooth and courteous, but the service department is what really surprised me....every time I’ve gone it’s been clean, reasonably quick, very affordable, and with top level professionalism!
I purchased my hyundai sonota from here 7 years ago and it was a good deal. I'm very happy with the customer service from all of the workers. Everytime I bring my car for an oil change the service department always checks to see if any recalls are for my car.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.