No price haggling. The salesman gave the bottom line price which was very reasonable. He was responsive via email and ready to finalize the deal when I arrived. Absolutely no hassle or pressure. Fabulous customer service. I've been buying bew cars for 25 years and this dealership was the BEST I've ever dealt with.
Great dealership to buy from. Salesperson really new the features of vehicle and helped with setup. Most sales people don???t know much about the product there selling. My salesperson knew everything about it. Very happy with her
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
I am a recent graduate and they were completely understanding of my lack of credit history. While I have good credit as far as paying my credit card bills on time. As a recent grad I have not had the opportunity to build long term credit. So thank you for having faith in me. The only inconvenience I experienced was actually getting my car. However, North Carolina had just experienced a hurricane so it was completely understandable.
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
My experience was awesome with Terry! He was very helpful and knew a lot about the car I was interested in buying. He let me test drive it and after it it was a done deal! I knew I wanted that car and he helped explained the process to me and made it very easy to understand since this was my first time buying a car. I would recommend him to anyone and I will ask for him again next time
I loved working with Southern States Hyundai. The whole team really made me feel like they were happy to help. No one was pushy, and everyone was very patient and thorough. I have had plenty of experiences being condescended to by salesmen and this was the complete opposite experience.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Had an excellent experience with the purchase of my 2015 Tahoe Matthews motors has been nothing but accommodating to me in repairs to the vehicle ... so far so good thank you!
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