Excellent. Quality work. I would certainly recommend this facility to friends for car / truck repair. Honest answers from the staff and the service people gave my truck a check up looking at things I didn't even think to ask about.
A long ride from my home, but well worth the trip. When I emailed the dealership with questions - they were quick to get back to me. Salesman Jason Lacroix was honest and up front about the vehicle, and he worked hard to get into the shop quickly for detail and tech inspection. Being from out of state, the Vermont dealerships cannot perform a NY inspection - and Jason made me aware of any potential issues that my state might look at. He was very thorough going over the details - but not pushy. He took his time and answered all the questions I had. I've purchased other vehicles through different dealerships over the years, but this has been my most relaxed and positive car-buying experience.
I went in for an oil change and an inspection 5 hours later i left the dealer ship. My truck 1 out standing recal. A 2 hour fix on the doors . There was a bolt in one of my tires. So i was told i never saw the tire the had a hard time finding the warranty and then took forever to process. The service personnel were nice enough just did not keep you informed well enough would say as he walked by to process another custome .wont be long now or another 5 minutes . Long and short of it all not well informed 130+ for an inspection sticker and oil change. Wont take it back for anything other than recalls or warranty work. The new tire they put on was not even inflated to the recomended pressure . Are you kidding me. Just not a good experience .
Jason was my salesman and after long conversations back and forth a set deal was made. I had driven up all the way from NJ around a 8 hour round trip for the one car they had. Jason was very personable and even stayed after the dealership closed to finalize the sale and ensure everything was ready to go by the time we arrived. Great experience and I would definitely recommend this dealership, even if it is out of the way!
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