Visiting from out of state we were panicked when our door handle came off of our 2013 explorer. Cary in service was polite, professional, knowledgeable and went above and beyond to help us.
We owe a huge thanks to Cary!
Just picked up my new Raptor this afternoon. Ordered it on 5/8, build on 6/11 and delivered today. I can't say enough good things about Eric, Kirk and Will, my sales rep. They called this morning to tell me it was in, so took a ride up just to look at it. To my surprise, Eric, the sales manager asked if I could stick around and they would put a rush on and get it ready. There's no question about my answer. Once the paperwork was done, Will started showing me all the Electronics on this thing, it's like being in the cockpit of a plane. Once again a Big THANK YOU to everyone. And the price was better then any other dealer around.
As I live over 100 miles from Akexandria, I negotiated a deal via email and phone and agreed on a price before stepping into the dealership. The staff I worked with were professional, courteous and very responsive. My first contact before I left the parking lot was with the owner which in all my years of buying cars I don’t recall that ever happening to me. I test drove and finalized a deal and was on my way in less than two hours.
Great work!!! Great Service!!! Great People!!! I am honored that I had the opportunity to meet Kevin the owner of this dealership, and learn more about Alexandria Hyundai. Also I met with Gerald the service manager, who is an awesome service manager and great gentleman. They both treated me like family and took care of my car AND SAVED me a lot of money. They really SAVED me a lot of money. And I was very happy with the work that was done on my car; I almost did not recognize it. I highly recommend Alexandria Hyundai. Go visit them and learn about this local business, It is owned by a local family who cares about their local community and they will treat you like family.
Reasonable price and dealing process.dealer is reliable to continue purchasing .fast response to request or question.satisfying customer need.easy access tk the location of dealershop. Convenient location for test drive.
Cecil is the best and I recommend him to anyone that's looking to purchase. I'm sending all that I know. This was one of the smoothest transactions that I ever made when buying a vehicle. Please do not change the way you do business Cecil
This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
Great service. Love the place. Always clean and the coffee area is great.
Easy to make appts. No haggling from them. They give you suggestions that's wrong with car but never push you if you are not ready.
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