This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
Not only did they go above and beyond in all measures to make sure I was satisfied with the car, but you can tell they actually care about you and aren???t just trying to make the sale! I would highly recommend this dealership to anyone/everyone! Great sales managers too!
Suzanne was excellent to work - very professional, knowledgeable, and attentive. This is our second transaction with Suzanne and she goes out of her way to be helpful.. We also worked with Alex and received excellent service with him.
Suzanne Dumont was very helpful and knowledgeable. She provided great customer service. She met all of my needs and wants. She also went above and beyond what I expected. I have always had good experiences with McDonald Hyundai, and this one was above par.
Suzanne Dumont was amazing. Provided great customer service. Met all of my needs and wants. Went above and beyond what I expected. Will continue to do my vehicle dealings with the McDonald automotive group and the team there. Great job Suzanne. You get an all around 10
I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
I had an amazing experience at Planet Hyundai. Emily was so sweet and made our car buying experience seamless! I would highly recommend going to Planet Hyundai if you’re looking to buy a new car! Couldn’t be happier.
I worked with Emily Moylan. She was very knowledgeable, and when she didn’t know the answer, she made sure she found the right answer before telling me anything. She was pleasant, had a sweet sense of humor, but stayed on track with her professionalism. It was my first experience buying a brand new car, and it was a good one. Emily made me feel valued as a customer and made sure I was satisfied with my purchase. It was the third dealership I had been to that day, and it was the best experience.
Thank you so much Planet Hyundai and especially Addin B. My experience was enjoyable and easy. I felt no pressure to buy out of the price range I had. I really appreciate the efforts the entire staff made to help me feel comfortable. Thanks again.
My wife and I worked with Aaron Schmitt. We came in with an idea of what we wanted and Aaron worked really hard to help us find the exact SUV that we were looking for. He was super flexible with his schedule to help us when it came time to purchase the car. He did a bunch of prep work so that our time at the dealership when it came time to buy was less than an hour, which is amazing and totally helped us out with our tight schedule. Aaron really cared about helping us out while we worked through the process. He helped give snacks to our 2 year old daughter when she started to get fussy and was checking in to make sure we were doing allright.
We are super grateful to Aaron and the staff members of Planet Hyundai. They were incredibly respectful and very accommodating to our needs.
I would definitely recommend this dealership to friends and family. The process was super smooth and very inviting. Both my wife and I were amazed at how fast we were able to get in and out during purchase day.
The vehicle is totally amazing and the price is very reasonable. Hyundai is definitely making good vehicles.
I went into Planet Hyundai "just looking." My aging car needed significant service and so I wanted to know what I might get for my money new. The Koa was well reviewed. After sitting in it, I couldn't get the smile off my face. The Limited provide a well priced balance of features - pampering and safety without unwanted extras or gouging. I came back a few hours later to test drive and that sealed the deal. Peppy engine and secure handling, quiet and confident in a small package. Emily Moylan lead me through the purchase process and closed out an overall enjoyable experience. Thank you Emily and Planet Hyundai.
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