He was a miracle worker and we were blessed for his help
by Joel Langrine from DealerRater.com
December 3, 2018
The dealer that I have was the best one I???ve ever dealt with. He helped my family in getting our new car but he insisted that we did all the heavy lifting when really it was him. I was blessed to meet him and thankful for all the work he has done in order to get our new car. He deserves the best and I wish more people meet this fellow. Anyways thanks for what you have done and making things possible. God bless you and your family and have a happy Christmas and a happy new year!. Thanks Oscar Cantarero.
Low pressure sales and very helpful in descibing features of the product. Oscar even went out of his way to retrieve an item I had left in my old car after trade in that was sentimental in value. He proved to be of outstanding service even after sale was completed. Would strongly recommend this delearship and professionalism of Oscar Canterero.
Frank Yu was easy to work with and made my car buying experience simple and easy. He didn???t sell me anything more than what I wanted for my Hyundai Kona. I did all my research online and he gave me the best value for what I was looking for. When I went to pick up the car, it was Frank???s day off, but Ken Beardsley was available to assist. The process was relatively simple since everything was already agreed upon before coming to the dealership. However, I still had to wait about 3.5 hours to sign paperwork with the Finance Manager and drive the car off the lot. Thank you Frank and Ken for getting me into my Hyundai Kona.
Can't say enough about Oscar Canterero. I arrived on a very windy, dirty Thursday morning and I told Oscar that I would not be buying today, but I was very interested in testing and learning about the Tuscon, Hyundai. My lease of another make was up and I was just kinda window shopping. He was very courteous and respectful of what I was saying. He never once pressured me into buying, but was very informative. He was the one that actually sold me on the Tuscon without any pressure what so ever. Can't give him enough praise of what a great guy he is and I diffinately will be giving his name out. I did not buy that day, but the next day I drove off the lot with a new Tuscon thanks to Oscar.
Excellent experience with Frank Yu at Russell Westbrook
by new_elantra_owner from DealerRater.com
November 1, 2018
We recently bought 2018 Elantra from Frank Yu and our experience was excellent. What a nice guy! We were coming to an end on a lease (Toyota) and needed a car that my wife can use until next summer before handing over the keys to our son. So initially we looked at some used cars and CPOs then realize, not much more we can pickup a nice 2018 Elantra. We did check out other brands such as Toyota, Mazada & VW before deciding on Hyundai. We did the normal online search for prices/inventory and pretty much decided on the exact color & trim before hitting the dealers for test drive & in-person inspections. So by the time we came in to see Frank in person, we had already picked the exact car & agreed on the price. So, needless to say, the process was pretty straight forward. We would highly recommend Frank in that he nice, flexible and honest during the whole process. What else can you ask for in a car sales person?
I received the best price quote on my 2019 Sonata from Harbor Hyundai . But the deciding factor of buying again from Harbor Hyundai was the excellent treatment I received from Scott in Service over the last 3 years . You can tell the Dealership cares about and appreciates their customers . Thanks again for a great deal and an even better buying experience . Bill T.
Sales Rep did a good job finding the car that I was interested in purchasing cane with me while I was test driving the car. I
I liked the used car and price that I was interested in buying. However, the dealership did not offer me enough trade in allowance for the vechele that I wanted to trade in.
We worked with Mr Jerry Ruiz. Our whole deal was handled via text, email and phone. Mr Ruiz was a pleasure to work with. He was honest friendly and worked expeditiously to close the deal and get us into our new 2019 Santa Fe.
We had an excellent experience with Jerry Ruiz. He explained everything we needed to know (and more!) about our new Tucson in a thoroughly complete and understandable manner. We were also highly impressed with Adan Hamoudi and his complete service as the F&I representative. Everyone we met at Westbrook was cheerful and courteous. We will recomment the dealership to anyone we meet. Jack and Jan Escondido, CA
The service is friendly, fast and efficient. I am always told exactly what my car does and does not need done at any particular visit. My car is always taken care of and ready to go as quickly as possible. I am very happy with Glendale Hyundai!
Excellent service from John and the rest of the staff.
by hyundai from DealerRater.com
December 2, 2018
My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt mechanics/car dealers were too pushy or condescending and I felt the opposite here. John explained everything and I felt he was trustworthy. I like the waiting room and got a lot of work done while waiting for my car. I even enjoyed a cup of good coffee. The vibe was pleasant and I could tell the people who work at this location are happy. Good job!
Dealt with Brian Sobel through Car Pros referral. This went very well. We worked out a price for what I needed and it was an honest firm deal. No games. Was in and out in an hour. Appreciate the honesty and integrety. And the appreciation on me as a customer
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