I just have to give credit where credit is due. Special thanks to the magnificent team for coming through once again. I have purchased cars from this dealership in the past for my daughters but this time it was for me and I instantly fell in love with a vehicle that was carefully hand-picked for me. I only saw pictures of the outside of the car initially and I knew it was the one for me. It was delivered to my job with care. And when I got inside I felt as if the team selected this car as if they were selecting it for themselves. It had features that I did not know it had and plus it was my favorite color. I was given clear instructions on how to operate the car and everything. No kidding this is the place to go for your next car. Trust me! Thank you again to Ward, Carrenado and the beautiful female who’s name I didn’t catch.
I was shopping around for a new Hyundai Veloster Turbo and came across the last one I could find that was a color other than silver or black and didnt have any extra options. Matthew Merrell was extremely helpful and a very sweet and down to earth guy with a huge jovial personality. He didnt pressure me into anything and let me take as much time as I needed. His customer service is superior to any experience ive ever had and while the process could have been a little smoother, I can't complain overall.
Kevin Taylor did excellent sales work with us, his efforts to give us the best car buying experience were very appreciated! After the sale, I had a question about something and could not get through to anyone at the dealership on multiple occasions. Kevin's extension didn't work, the sales department didn't answer their extension on no less that six occasions, and the automated voice prompts to reach the operator were met with a never ending looped recording of "that is not a valid extension". I finally got through to someone in Service who routed me to Finance, where Albert was extremely helpful. Your people are great, but your phone system was seriously broken from September 12-21, 2018.
I have a leased G90 and had some problems that I felt needed attention, I had talked to the service manager prior to coming in, was meet at the entrance with a warm welcome, was told the time it would possibly take, one of the problems was fixed before I left, wasn't really a problem. I was told it might take 3 days but they got on it right away and it was ready that evening around 5 pm was very pleased, very warm atmosphere. Even the receptionist were pleasing to work with. Thank you for such a pleasant experience. Tommy Mays
I had a wonderful experience at AutoNation Hyundai.
The staff and GM are very friendly. The new car buying experience was very easy. All financials and warranty options were fully explained and my questions were answered in detail.
I was offered a very good deal on my new Hyundai and received a "more than expected" offer on my trade.
Just bought a 2018 Hyundai Elantra. I worked with Mo via email to settle on a price..great price...less than TrueCar pricing. We were greeted very promptly and test drove the car and purchased all within 3 hours. No pressure from finance person on all the extras. I highly recommend this dealership from a buying experience.
AutoNation Collision Center is nothing short of outstanding in customer service, quality of repairs, updates, and overall professionalism. I have recommended them to others and they have attested the same.
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