Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
We have purchased through a few dealerships. Our experience at Hyundai of Cool Springs was excellent. Sim Thomas is an exceptional person to work with. He is not a high pressure sales representative, but listened to what we needed, and worked on putting a deal together. He followed up to make sure everything was going ok. We would highly recommend Sim, and if we need to purchase a car in the future, Sim would be the first person we would go see.
Having to replace my wonderful car after it was totaled was a sad experience for me but the great guys at Hyundai of Cool Springs made me feel better and introduced me to my new fully loaded Elantra. "Loni". Sim Thomas was patient and full of helpful information about my new car and I definitely recommend a Hyundai AND nobody better to get it from than the Cool Springs team!!
I purchased my sonata from Sim Thomas who was very helpful and professional while dealing with me. Everyone there was very friendly. I did not realze till i got home though that my car did not have heated seats which i really wanted other than that i love the car.
I???ve been through a few dealerships in my past and purchased new vehicles at a number of them. My experience at Hyundai of Cool Springs was certainly the smoothest I???ve had yet! No haggling on prices, everything was explained clearly, and the employees were genuinely invested in selling their product. Sim did a great job getting me into the car I was looking at and even went through the time to explain all of the features after my purchase. I would highly recommend this dealer to anyone looking to purchase a new Hyundai or other pre-owned vehicle!
I would recommend Hyundai Volkswagen of Murfreesboro. I was with my brother-in-law and was so impressed with the way Chris Oliver handled the process. He really was very helpful and made the process as seamless as possible! He is awesome! Everyone there is and I love the coffee machine by the way!
I came in to purchase a new vehicle. I chose Chris because he helped my daughter a few weeks prior in purchasing her vehicle and we really appreciated the professionalism in assisting with finding an affordable vehicle. I am glad to say that the same service was received and I am very pleased with my new car.
Was looking at preowned suvs . Troy helped me and my wife find the perfect one. Took the time to show us all of our options . Great staff and made us feel at home . We love our new truck thank you soo much
I told Chris the salesman I did not want a lot of back and forth that I had a certain amount to spend. After the final price came back a little higher he helped get it to where I wanted it. I will definitely come back when my wife needs a new car next year.
I have been looking for a car sometime. I was in Murfreesboro and decided to stop here. I had a very good experience here. The salesman Boyd Steele was very helpful and not pushy as most salesman. He took his time with me even though he knew I was not ready to buy that day. Most would try to hurry just to get the next sale. I liked Boyd Steele so much I have decided to let him find exactly what I am looking for. Very professional and I know I can trust him to find me the right car for my price range and financing. I want to thank Boyd Steele for being so helpful and continuing to be helpful.
Huge shoutout to Wes and Michael for making my car buying experience wonderful! I was apprehensive about my first time financing a car, but they both happily answered all of my many questions and put me at ease by giving me the best warranties and gap coverage available within my budget. Check them out!
Boyd provided excellent service when I went in to view some of the new VW vehicles. He was able to give me great information on all of the inquiries I had without pause. Boyd's assistance made the experience feel welcoming rather than the stressful visits I had at other dealerships. I would recommend him to anyone looking for a new car. Boyd is definitely an asset to your team and I look forward to working with him in the future.
Hallmark Hyundai made buying a new car from a dealership an enjoyable experience. Their salesmen were not pushy, or overbearing. They answered all of my questions honestly and made me feel comfortable while shopping for a new car. While waiting for my new car to be detailed I mentioned I was getting hungry, and the salesman brought me a BBQ sandwich from where they had lunch catered that Friday. Now that's customer service! I would definitely recommend them to anyone.
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