I brought my car in for a level 4 service. It was scheduled to take 4-5 hours. I was able to use a loaner car which was a lifesaver. The checkout process to get the loaner was quick and easy. The service ended up taking less time and I could bring back the car when I was done with my errands. Very accommodating. Lisa, the service coordinator that helped me was very pleasant and helpful. Overall it was a good experience. Satisfied with the service.
I went to your company with an appointment. When I walked in I was left standing there before I was acknowledged. I was left standing there while they finished their paper work. I think they should have stopped what they were doing to help them they could go back to what they were doing.
My initial experience in purchasing a used vehicle [truck] was excellent. It was not a high pressure sale......which was refreshing. Considering the overall experience, every aspect was professional and fair.
I went in looking for a used crv and ended up buying a new one. The price for the used crv was very fair but for just a little more a month I got a brand new vehicle. No high pressure sales here. Very relaxed sales staff and very knowledgeable. I don't usually have good things to say about car dealers but I have to admit it was a pleasure to buy a car here. If you need sales help talk to Richard or Mary.
We had an amazing experience buying our new Honda Pilot at McGovern. Our salesman, Larry, was great. Super professional, easy and helpful. And everyone we interacted with was great as well. Not once did I feel like I was getting the classic grimy used care salesman treatment. From beginning to end it was an easy experience and to top it all off, we got free lunch for the whole family while it got its inspection sticker (apparently any servicing done gets you a free meal)! We will definitely be doing our service appointments here and if we buy another Honda, I would certainly come back to Larry at McGovern.
Nick the salesman spent a lot of time reviewing each feature and how to use it with us. He was very knowledgeable. He wasnt pushy, and you could tell he enjoys his job. We did our homework we were very happy with the price that we were able to purchase the car and warranty. We highly recommend this dealership. Ask for Nick he did an outstanding job. We purchased a 2018 honda crv ex.
When I arrived at work very early in the morning, I ran over a nail causing a flat tire. I had the car towed to the dealership (I did not have a spare) for repair. After the tow truck left, I called the dealership explaining the situation. They repaired the tire while I was at work. When I arrived to pick up my car, they had it already in the covered area for me. I quickly paid for the repairs and was on the road within a few minutes. The service was quick, professional and great.
Stopped by “without an appointment” to discuss a recently illuminated warning light on dash. They greeted me professionally, and then reviewed and corrected the MINOR problem without any charge.
I have had almost all of my service performed here over the last 4+ years and have never been disappointed.
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