What an easy way to buy a car! I was shocked it was so quick and simple. Got a volvo we where looking at locally for about $28k, Brand new was about $36k... we did not want to pay that much... but found Hertz Car sales had one in beaverton? Went to check it at and how low miles, was basicly new and we only paid $22k out that door!!! More then that it was super straight forward and upfront about what to expect and was in and out in like 45 mins. We did set an apt, they have a small staff and from the looks of it they just move these cars along, there where maybe 6 or 7 other ppl also buying cars and looking, they had to send a few away even that did not have a apt. I was very impressed! Thank you for the Great deal on my BEAUTIFUL white Volvo Josh... oh and ask for Josh he was Great, funny dude!
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
This was my first buying experience. I had sat through an all day process with my husband before at another car dealership and it was tiring. In this case, Garth had us in and out of there with a new car before lunch - and this was on a Saturday! They were upfront and honest. Made the car buying experience super easy and straightforward.
I recently purchased a 2014 Nissan Altima and received great customer service and follow up from Garth and the whole service team at the Beaverton, Oregon location. They were courteous; and the buying process was relatively haggle free from price of car, answering questions, and explaining details related to the final car sale. This is my third Nissan Altima that I purchased from Hertz due to car prices and positive buying experience.
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
The sales reps were very communicative with me about the car I was looking at. They gave me good comparables in the area and sent multiple emails to make sure all my questions were getting answered.
We just couldn't get to an agreeable price that would have been worth my time to come in and check the vehicle out.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
I took my Dodge Ram to Ron Tonkins for recall repairs. I was greeted at the service desk by Jolynne’s smiling face. She was friendly, professional and efficient from the get go. My truck was repaired via the Express Lane and I was quickly back on the road. I’ve done business with Ron Tonkins service twice now and both times they over delivered. Thanks Ron Tonkin...and give Jolynne a raise!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
I had been car searching for five weeks due to my auto dying beyond expensive repair. I had been fortunate to happen upon Kyle Moderhak at Hertz, Portland. He was exceptional, and a wonderful breath of fresh air. If it were not for his knowledgeable, respectful, and courteous manner I would not have purchased from Hertz. Kyle brought me directly to the auto which fit the parameters I had presented to him. He did not try to up-sell another auto, as others had. He remained calm, and did not hover, ingratiating himself. The paperwork was swift and pain-free. Due to Kyle Moderhak, I had the best customer service experience by far, over 10 other dealerships. Thank you Kyle! Jeannie
They were $4000 less than the lowest competitor on the same type of car. It was fast, friendly and easy. We live across the bridge in Washington and it's about 20 minutes to get there and well worth the drive. I'm telling everyone to go there and save:)
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