We spent three months researching and test driving vehicles. Once we determined exactly what we wanted, we started working with our local dealer to find it (they did not have what we wanted on their lot). It was a huge waste of time. We stumbled across an XC90 at Royal South Volvo which is 3.5 hours and out-of-state from where we live. Two phone calls and a few pictures later, we had a great price on our new vehicle, including a really solid price on my trade-in. They knew I didn’t want to waste an entire day traveling only to be disappointed and they did not disappoint. This was honestly THE best car shopping experience of my life and I absolutely hate car shopping. Ask for Nick or Ryan and they will take very good care of you.
by Don Hamrick, Mark Zackarias, Bob Bloodgood from Bloomington, IN
September 25, 2017
After doing some damage to my 2017 Mazda 6, and getting into mountain biking with my best buddy. I thought that a CX-9 would better be set up for getting around places and much better visibility. My brother is the only Mazda Master Mechanic in southern Indiana and I asked him who was the best salesman there and he said Don Hamrick. And that had know him a number of years and purchased a number of cars from him. Don was great and when through all the books with me, but most were similar to the Mazda 6 that I had. Then Mark was ready for me and he was great, even got me a whole percentage point lower that I had been paying and a lower payment. Over all it was an outstanding experience. I am stuck on Mazdas for life. And Royal South Mazda Volvo dealership for life.
We needed to replace our 2014 Forester that was hit and totaled just before the 2019 Foresters were arriving in showrooms. Checked the Internet and only two dealerships within 200 miles had the color and trim level we wanted on order. The local Cincinnati dealer we had visited must have figured they had us over a barrel and quoted an Eprice that was the same as the MSRP. Phoned Joe at Royal Subaru on the Eastside in Bloomington IN to see what they wanted for the Forester they had on order. He asked what we thought would be a reasonable price and said he thought he could meet our offer but would have to check with his manager who happened to be sitting next to him--didn't even put us on hold--just covered the phone and got the okay. The entire negotiation took less than 3 minutes and saved us over $3,000. The hardest part was waiting two weeks for the first of the 19's to arrive. Joe also spent nearly an hour on a chilly day without a coat showing us how to work all the bells and whistles on our new and improved Forester when we picked it up. An exceptional experience from start to finish.
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