It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you
The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
My husband bought me a 2018 Ford Fusion on February 14th. He said this was the by the far the easiest car buying experience he has ever had. He also said he was impressed with his salesman it was raining and he came out in the rain and helped him find vehicle. Great job my husband and I would definitely buy another vehicle from you and will recommend you to friends. The bonus I love this car it is awesome!!
I am a75 yr old senior on a fixed income. I cannot say enough good things about Boliver Ford in 25 words or less. They sold me a good used vehicle and when it broke down on the way home they paid for all repairs. Thanks to Shane Pattyson, sales Brian Davis, Sales manager, and Dameon Nowlin, managing partner, we now have a work truck to help supplement our income. Who does business like this these days? Just good honest people like Boliver ford I guess.
We drove over 2 hours to buy a Jeep from American Motors and it was the best car buying experience ever! Everyone is really nice and don't play the crazy games like the big "new car" stores. Ask for Mark or Ben and they will hook you up!
My wife just bought her new SUV from there. Great group of people that helped her get a great deal! The gave as an excellent price and a fair trade in value. They also found a bank that gave us a 2 percent interest rate on a used car! That was less than my credit union had quoted me!
I wasn't actually able to buy a car because I had no credit and had only been in work for 5 months. But besides buying. The workers were very well respectable. Very knowledged about the vehicles and gave me a great start at where to began for when it's time to buy a car. Awesome place at American Motors of Jackson.
Great folks and real easy to work with. We drove 2 hours to buy our Tahoe from them and it was worth the drive! Greg was our salesman and everyone else was real friendly. Thanks guys for all your help.
I bought a car from Garett a few weeks ago and we love our car! Everyone was real nice and worked hard with our not so perfect credit to still get us in a car with an affordable payment. Thank you American Motors!
My husband and I had been looking for a Jeep Wrangler to enjoy on the weekends and take to our lake house. We started our search online and quickly found that the best selection of used Jeep Wranglers in Jackson TN was at American Motors. We were a little shocked at how expensive some of the Wranglers were, but decided to go look anyways. When we got there Garret met us on the lot and walked us around their selection of Jeeps. He was real knowledgeable about the different year models and equipment. We finally found a 2007 Jeep with 60k miles that we liked and went inside to try to work a deal. The manager Mark was quick to meet us and listened to everything we had to say. When it came to negotiating he was tough, but was able to explain how they priced their cars and even compared the Jeep that we were looking at on their lot with others that we looked at in the area. The real impressive part was the amazing interest rate they worked to get us. Great company with an awesome sales staff! Thank you Garret and Mark!
I really needed a car and was in a tough jam. I didn't have enough money to buy one and didn't think my credit was good enough to finance a car. I told my salesman Mike about my problem and instead of turning me away, like some of the bigger car lots, he took the time to show me several cars and then helped me get it financed at a payment I could afford! The guy that did all of my paperwork, I think his name was Ken, even showed me what was hurting my credit score and gave me some advice on how to rebuild my credit. They people at American Motors have my business for life!
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