Philip was the absolute best, would come in at whatever time to ensure your questions or concerns about a car were met and answered. I recommend this dealership to all that are out there looking for a used car. These guys will go above and beyond to satisfy the deal to ensure the customer is happy.
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
The best car buying experience I’ve had. Randolph was no-nonsense, not pushy, and did everything I asked. He even filled the truck’s tank- twice: Once when I took it home, again when I brought it back in for requested work. Highly recommend this dealership and especially Randolph!
Jose Vasquez was awesome. He really took the time to listen to what I wanted. He was patient and stayed way past closing time to ensure my purchase was enjoyable. I love my new car and have been telling everyone who needs a car to go see him at Battlegrounds Kia. I will definitely come back here if I'm ever in the market for another car. The financer Anthony was also great and he too stayed until 9 to make sure everything went smoothly. The whole sales team gave me the best car buying experience ever. Thank you Battleground Kia.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Everything went well as far as the repairs. Only thing would be is to be a little.more carful making sure not to step on side rail of car or is foot to open door as I had to clean both after picking up car. David was great and I liked the texting communication as it was.veru helpful as I'm trying to work and can't be talking on phone alot.
Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
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