Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 2, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
I had a few different issues coming into the service department. My advisors assured me that he could get everything I needed fixed in a timely manner. I had mentioned a few things and he immediately knew of the updates my vehicle needed to function properly
Aaron and Justin D. were professional and honest from the time I walked through the door. Even the people in finanacing were personable and took time to make sure everything was filled out correctly and explain everything I could expect once I left the dealership. I'm loving my new Kia Forte and am so I glad I went to Steve Landers Kia!
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
Terry Brown (phenomenal salesperson) and the rest of team at Superior Dodge in Conway made it a great day getting into a new truck. From the moment we walked onto the lot till we drive away we enjoyed our time there. Highly recommend "countryboyloaded" and especially Terry Brown if your looking for a new ride.
Upon my arrival I already was greeted by my salesman before even entering the building. He was with me every step if the way and went above and beyond to make sure I was in a vehicle that I wanted and offered me insight on payment options. All parties involved made this honestly the best experience I've ever had when purchasing a vehicle.
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