I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
Aaron and Justin D. were professional and honest from the time I walked through the door. Even the people in finanacing were personable and took time to make sure everything was filled out correctly and explain everything I could expect once I left the dealership. I'm loving my new Kia Forte and am so I glad I went to Steve Landers Kia!
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
Went to the dealership to test-drive a used vehicle. Salesperson was pleasant and helpful, but the car was overpriced. It smelled strongly of cigarette smoke, and the front light lenses were very cloudy, both reflecting inadequate detailing. I told the salesperson about my concerns and suggested those two issues might be remedied, especially for the high price on the vehicle. Also suggested that I was open to negotiating the price if the dealer didn't want to address those issues. No response.
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
Terry Brown (phenomenal salesperson) and the rest of team at Superior Dodge in Conway made it a great day getting into a new truck. From the moment we walked onto the lot till we drive away we enjoyed our time there. Highly recommend "countryboyloaded" and especially Terry Brown if your looking for a new ride.
Upon my arrival I already was greeted by my salesman before even entering the building. He was with me every step if the way and went above and beyond to make sure I was in a vehicle that I wanted and offered me insight on payment options. All parties involved made this honestly the best experience I've ever had when purchasing a vehicle.
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