My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
by Extremely satisfied customer from DealerRater.com
November 28, 2018
I had to locate a vehicle quickly since my vehicle was totaled. I inquired about a van online and received an immediate response. Joe took the time to answer my questions and set up an appointment for me. I received great customer service from Parvaz and Vince in getting the deal done. Throughout the entire process they kept me informed, answered my questions and helped me find the right vehicle for my needs. I can honestly say they all reduced my stress level considerably in this experience. I can???t thank Vince, Parvaz, and Joe enough for their professionalism and assistance. I will recommend you to everyone!
Very friendly staff, worked with Miguel, attentive and accommodating. Nice variety of cars, willing to let you test drive as many as you like. No pressure to buy. Only downside paperwork took long time, come prepared with all necessary info.
Miguel was my salesman he listened to what I wanted what my budget was and picked a car out for me came in another day test drove car it and loved it. I actually felt bad with him having to deal with me but he was fantastic !!! Great experience would highly recommend this dealership. Never had the pressure put on me to buy anything. It???s like I was shopping with my friend :) thanks Miguel ;)
My Experience at Sands was the way it should be at every dealership! I'm that tough customer who contemplates and perseverates until I find exactly what I want. Looking for a used car, I am glad my final decision ended with a warm and welcoming dealership such as Sands. Joe Lyons was pleasant, professional and extremely helpful Between Joe, Matt and Chris my experience was flawless. They did everything right to make it work for me with in my budget! I will definitely be recommending Sands! Everyone there was great! On a side note thanks to Jimmy Mack for making me laugh!
We ended up spending a lot of time here, but it was because we weren't completely prepared. The gentleman who helped us, Ian, was an excellent salesman. He didn't push or rush us for any reason, and he was incredibly patient while gathered everything that we needed. We ended up driving away in with a new car and paying what we had in mind when we walked in. If you're looking for a new car and don't want the pressure of a greedy salesman I would highly recommend this dealership.
Anthony was an awesome help in obtaining our new Jeep! He was easy to work with, friendly, not a typical salesman! He was able to get us to where we wanted to be with payments and we appreciate his efforts! Love our new Jeep Cherokee!
We went separately to look at the Santa Fe and each had a very good experience. We weren’t pressured or questioned in any way.
Dan DaSilva couldn’t have been more calm, informative & thorough. Very sweet. We would 100% recommend Ciocco
Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
This was our first time visiting a Ciocca dealership looking for a used Subaru Forester. We were greeted at the door and although it was an extremely busy Saturday afternoon, Kevin Acevedo immediately helped us. We felt comfortable with him and turned out buying a Subaru Crosstrek instead. Kevin turned us over to Ben Walsh in Finance and he did an equally great job. Overall terrific experience.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands
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