Lauren Pond did an excellent job meeting my needs and assisting me in the purchase of my new 2019 Silverado RST. He was very knowledgeable, low pressure and made me feel ensured that I got the best deal available. I would highly recommend Lauren for a new vehicle and I will be referring him to my friends and family. Thanks again Lauren!
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 3, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I had seen this dealership on my way to and from on the freeway. I was happy to find a car I've wanted for 13 years! I found the car via CarGurus.com. Jerry was my sales person and he was phenomenal! I felt like I was hanging out with a friend. I had a hefty down payment, due to trying to re-establish my credit after a serious back injury. Jerry was very patient as I had to move money around to be able to purchase the vehicle.
I am happy to say that my experience at I-10 Auto Sales was a great one! I like that they're a local small business and I appreciated the family-like atmosphere and relaxed environment. They have tons of used cards under $10K, a great place to purchase a well taken-care of used vehicle. Robert in finance was super cool too. Things happen in life that we cannot prepare or expect and I felt like I was treat with dignity, grace and I received 5-star customer service. Thank you Jerry and Robert and hank you I-10 Premier Auto Sales team!
Recently bought a car through Tempe Jeep and had and extraordinary customer service with salesman Jerry! He was very helpful and I was happy with the customer service throughout my buy. Sterling was every thorough with the financing process. I appreciate the help, I’m looking forward for future purchases.
First - the car value and description online were exactly what I was looking for. A good quality vehicle at a good price. Second - communications with Jimmie Evans was very clear and straightforward, with no pressure or hard sell. Third - Jimmie quickly brought me to the vehicle when I arrived and let me take a test drive. Fourth - Negotiating the final numbers was done professionally and fairly. Be honest with them and they will be honest with you. Last - drove off with my new vehicle after friendly interactions with all involved.
I purchased a 2002 Ford from this facility, the truck was running good but there came a few issues, they jumped right on these and repaired them. I felt like I was the only customer they had,I wasn't not but these guys treated me with respect, and courtesy. They listened to my concerns and just fixed the issues with the truck. My credit was not that good but these guys treated as if I had great credit, the purchase went easy and quick. I will and have recommended these guys to other people, thanks for everything, Steven R. Pounds A very happy customer I will be back
Great to see a company that still services clients
by Anthony A from Mesa, Az
August 4, 2018
The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto.
I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them,
And see the beautiful cars they have here. You will never regret or forget this business.
We had a great buying experience and even had good support in service until service could not determine the problem with the low tire light. It appeared on the trip home from the lot. We have had the car in the shop three times and several phone calls. Each time they felt it was something different including the tires. On the third trip they replaced the rear tires to match the front, but that was not the problem. When that didn't correct the issue, service became defiant with my wife like it was our fault the light keeps returning. There answer this time was to take the car to another of their stores were they can put it on their computer to determine the problem. But they said we had to pay $99 for this service. We are unhappy, but are very happy with the car and we are convenced the car is safe. We will be purchasing another car in the next six months and this small problem has given us second thoughts about returning to CarMax
I enjoyed my first visit to the 99th avenue Carmax
by Leo from Laveen, Az.
March 5, 2018
I had a wonderful all-around experience at the 99th avenue Carmax in Tolleson. The staff were very cheerful, respectful, and professional, especially my salesperson, Gabby. I found the best car for me. This Carmax is very organised and stress-free. I would highly recommend anyone shopping for a vehicle to visit Carmax.
I recently bought a 2014 Dodge Durango from Dan at Precision fleet in Peoria. From the beginning to the end I felt no pressure to buy or any of the typical big dealer pressure. The finance went by pretty fast and I was out of there with my new Durango. I would definitely buy there again and refer anyone looking for a new vehicle
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