Bought a new 2018 Hyundai Elantra from this dealership and was very satisfied with quality of detail and service. I received a fair price and my trade-in was equally fair priced. Follow-up was excellent, as well as the presentation from the salesman. I would definitely go back for another vehicle.
Professional staff, fast responses, great service!
by Mark Louden from Gilbert, AZ
June 30, 2018
I just want to say sales manager Chris Bowman was great to deal with from beginning till end. When I inquired about a Hyundai Tucson he was straight to the point, negotiated fairly, and is a "true professional". As I use to work at a car dealership myself, these guys are the real deal, are down to earth, and organized. You won't get the traditional run around from Chris and Manny.
Hunter Wood was our Sales Advisor. His knowledge about the 2016 Elantra proved very helpful. While on the test drive he was very patient with all our questions and had the answers we needed. Going through the purchasing process he stayed with us all the way. Everyone at Larry Miller Hyundia Peoria are extremely helpful and pleasant to work with them. We recommend them to anyone.
Service staff very professional and personable. It was clear to see that customer satisfaction was a top priority for all Jones staff I encountered. Quality service completed on my 2012 Fusion. I am a very satisfied customer!
I came in with some difficult situations to overcome and they managed to work everything out for me. They treated me with great respect and made the process as smooth as possible. They never left me alone and communicated clearly through every step. This was not my first rodeo at a dealership, but this was definitely one of the best experiences I've ever had!
For those who truly understand and value customer service, should seek out Mrika Dobreci for the BEST CUSTOMER EXPERIENCE whenever purchasing a new or used vehicle from Larry H Miller Hyundai. Her knowledge of the vehicles and her attention to detail regarding all the features and benefits of all the Hyundai's is second to none. I have been a long standing customer of Larry H. Miller (Have purchased 9 vehicles in the last 18 years) and when getting my vehicles serviced, I have always paid attention to her attentiveness and willingness to listen to the customer. In my honest opinion, you will not meet another salesperson, who honestly is there to provide you the VERY BEST CUSTOMER EXPERIENCE. She is one unique individual, for all sales personnel to emulate. I would like to add, their Service Department is another fantastic group of individuals who again, understand CUSTOMER SERVICE (specifically, Craig and Dirk). I have never had a better experience with a dealership regarding Sales or Service when interacting with the folks at Larry H Miller. Please continue to provide your CONSISTENT level of service as you have and you'll have a customer for life. :)
ABSOLUTELY PERFECT!!!!BEST ever service when buying a car
by Tapinfeet from DealerRater.com
December 4, 2018
Jorge was more friendly and kmore knowledgeable than ANY car dealer EVER. He moved the process along quickly but with lots of FUN and information. I would ABSOLUTELY refer him and the dealership to all my friends. THANK YOU JORGE FOR BEING SOA GREAT. kEEP UP THE GOOD WORK AND ATTITUDE AND ALSO THE OTHER MEMBERS OF THE STAPP AT cHAPMAN ON BELL RD.
Bill and the team handled my sales transaction with great ease...working with me on price via phone, and having everything ready for me when I arrived. First-rate experience from start to finish...and I love the new car! Thanks Chapman team!
I had the pleasure of buying a brand new car from Chapman Mazda this past weekend. Everyone was very friendly and honest which was appreciated. They worked with us on my trade and helped us get to a payment we were comfortable with. I would definitely recommend looking into buying a car from them if you are in the market. Buying a car should be fun and I can definitely say we shared a few laughs throughout the process thanks to Bill Lohmeyer. Thank you Chapman Mazda and Bill. I can finally say that I LOVE my new car.
I was looking for a used Hyundai Santa Fe Sport for awhile and the dealership had one listed at a reasonable price. I contacted Hal Bliss by phone and set up a time to view the vehicle. When I got to the dealership, Hal introduced me to Jordan Stevens to go over the vehicle. Jordan was very considerate and very knowledgeable about the vehicle. I conducted a test drive and decided to purchase the vehicle.
I did have a trade in and Hal was able to give me a fair price for. It was close to what I thought it would be worth and it was not worth haggling over a couple of hundred dollars.
Jordan then presented to me the "dealer equipment" that had been added on to the price of the vehicle. Having bought numerous cars from different dealerships during my adult life, I knew this was coming. I was able to remove some. Hal worked with me on the price of others. I believe that I received a fair deal for the car I bought with these added "options".
In the end, I would return to Chapman Hyundai Scottsdale to buy another car in the future. I never felt pressured to buy the vehicle or sign any paperwork until the deal was done.
This is the second time I have used Chapman for needed repairs on my vehicles and again the service was the best that I have experienced at any dealership or auto repair shop. Leo was able to get
my van in on moments notice, and kept me updated on the process
of the repairs. Again, thank you Leo for great service.
Was working with the staff fo weeks. Was looking at a Santa Fe and a Tuscon. The sales team was very kind. Thank you to Joe. He was very flexible and helpful. The pricing was great and we got a really good deal. Walked out the door with a Brand new Hyundai Tuscon Limited Ultimate!!! I would really recommend this dealer!
Mike Southern continues to excel as a service manager and as a genuinely nice human being. I have owned several different brands over the years, thus have worked with several different service managers. Mike is truly a step above. Congrats and thank you.
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