The best salesmen and service crew. They all really took the time to listened to what I wanted. Lamar was excellent and was never a pushy salesmen. He followed up with me even when I didn't buy a car on the first appointment. They went above and beyond what any dealership has ever done. Truly genuine people there and freest customer service.
I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!
Went to look at a Hyundai Accent and met with one of the Sales Representatives, who was incredibly helpful and accommodating. Facility was easy to find, very clean and neat and we had a great experience. Although we did not buy the car, we will definitely visit them when we are in the market again.
Dealer Warranty Repair for my 2012 Silverado Truck
by Paul C. from Hamburg, NY
October 6, 2018
10/9/18 Buying experience of my used 2012 Chevy Silverado truck was pleasant. Had to call 2 days later with a dealer warranty repair for broken manifold bolt. Even though I bought a used vehicle and not a new one, I thought I was going to be thought of as a low priority. When I called, the Service Dept person (Dale I think) was extremely pleasant and showed me the utmost courtesy. He scheduled my service for the following week and it was taken care of as scheduled. My experience with both the salesman (Chris Banning) as well as the Service Dept was absolutely superb. The quality of the service work was performed with high quality. I definitely am an extremely satisfied customer all the way around. Thanks again!
I purchased a 2015 Subaru Forester from Jim Filipski and Jim made the sale easy and professional. I trust Jim's advice and will definitely purchase another Subaru from him in the future. Northtown Hyundai Subaru is most fortunate in having Jim as a top salesman.
Tyler did an excellent job selling me my new truck, awesome customer service, i couldn't have asked for a better buying experience, also thank you Kyle for making everything work for me. I will definitely be back, and ill send family and friends! Go see Tyler Wolf at Transitowne Hyundai!
Outstanding Sales and Service Exprerience at Towne
by Jamie from Cheektowaga, NY
March 2, 2013
I am on my third new Hyundai all purchased from Towne, an Accent, Tucson and now an Elantra. Every time I have gone in there, I am greeted by friendly sales staff and people that want to be sure I find a product to suite my needs. When I was in the market to trade in the Tucson and purchase an Elantra, I went straight to Towne to look and see what was available, costs and features on the car. Our salesman, Jeremy, was extremely helpful, friendly and knowledgeable! I explained to him what I was looking for and he assisted me in finding a car with all the features that I wanted, the color I was looking for and the cost that I was willing to pay. I was able to find and purchase my car quickly and if I wanted have same day pick-up of the car. I also added a car starter and Jeremy and Bob from service worked together to be sure that it could be installed without delay. I am grateful for the quick and thorough service I was able to receive while shopping.
I live in Rochester ny. Made the trip for a low mileage used car. Turned out to be just what I was looking for. Very friendly sales. Competitive price. Even helped get it back to Rochester. Nice buying experience.
I cannot say enough positive things about the people at Towne Hyundai. They are there for you no matter what the reason. I recently met a salesman named Mike Lindstrom and found him to be very professional. He was truly concerned that I was a happy customer. The service department at this dealership is awesome. They were there for me always. I would definitely recommend this dealership and I know that if we ever replace my husband's car, that's where we will be going to.
I must admit we certainly debated about buying another Santa Fe when our 2009 was having its 2nd transmission put in and still had problems but the service department was great. We received a loaner to drive and after spending an afternoon with Tom T. we decided to buy a new 2013 Santa Fe Sport. Noel gave us a great deal on the trade in and we were very happy to find a Sport model in our color choice. Tom was under the weather when we went to pick up the car but Mike L. did a great job of describing all the dashboard electronics and so far we are very pleased. It's been a pleasure doing business with Towne Hundai.
Great experience at the dealership. Alex was very knowledgeable and low key. Pleased with the deal i received, will definitely send family and friends here. All the buildings on the campus were brand new and looked great. Free coffee and snacks to boot!
I bought my 2012 Elantra at this location. Very easy process. I have serviced my car there the entire time. I love the service center and the people that work there. Always friendly, very honest and straight forward in our conversations. I recently took my car in for service and asked to get the interior detailed (without an appointment). Well when I opened my car door I though I had picked the wrong car. It looked brand new!! Great job Detail Department!! Highly recommend.
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